As a member of a specialized team, you will support efforts related to account management and operational coordination. Reporting to the Team Lead, you’ll work with a range of internal and external contacts to manage sensitive cases, handle asset-related matters, and help resolve complex issues. Your role will involve a mix of investigative tasks, administrative follow-up, and cross-functional collaboration, with a focus on achieving timely and cost-effective results.
...
Location - Burlington
On site role
Advantages
Full-time permanent role
Competitive salary and performance-based incentives
Comprehensive benefits package including insurance and retirement plans
Access to professional development and wellness programs
Supportive work culture with opportunities for growth
Responsibilities
Key Responsibilities:
Support the resolution of outstanding client accounts
Coordinate with various third parties and departments to manage ongoing cases
Conduct assessments to guide decision-making on specific files
Help safeguard organizational interests through appropriate actions
Monitor and track asset-related developments
Skiptracing
Contribute to file investigations and identify areas of concern or risk
Work closely with internal teams and external contacts to align on strategies
Identify opportunities to streamline procedures and support continuous improvement
Perform related administrative and support duties as needed
Qualifications
3–4 years of relevant experience in account management, collections, operations, or a related field
Strong interpersonal and communication skills
Ability to prioritize effectively and manage competing deadlines
Analytical mindset with good judgment and problem-solving abilities
Comfortable working independently and taking initiative
Proficiency in Microsoft Office tools
Strong communication skills in English (reading, writing and speaking)
Spoken languages like - French and Punjabi are an asset
Familiarity with relevant legal or regulatory frameworks is considered an advantage
Summary
If this role interests you, please apply on randstad.ca or you can email me at virangana.shah@randstad.ca
We appreciate all applications, however, only those who meet the requirements for this role will be contacted.
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.
Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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As a member of a specialized team, you will support efforts related to account management and operational coordination. Reporting to the Team Lead, you’ll work with a range of internal and external contacts to manage sensitive cases, handle asset-related matters, and help resolve complex issues. Your role will involve a mix of investigative tasks, administrative follow-up, and cross-functional collaboration, with a focus on achieving timely and cost-effective results.
Location - Burlington
On site role
Advantages
Full-time permanent role
Competitive salary and performance-based incentives
Comprehensive benefits package including insurance and retirement plans
Access to professional development and wellness programs
Supportive work culture with opportunities for growth
Responsibilities
Key Responsibilities:
Support the resolution of outstanding client accounts
Coordinate with various third parties and departments to manage ongoing cases
Conduct assessments to guide decision-making on specific files
Help safeguard organizational interests through appropriate actions
...
Monitor and track asset-related developments
Skiptracing
Contribute to file investigations and identify areas of concern or risk
Work closely with internal teams and external contacts to align on strategies
Identify opportunities to streamline procedures and support continuous improvement
Perform related administrative and support duties as needed
Qualifications
3–4 years of relevant experience in account management, collections, operations, or a related field
Strong interpersonal and communication skills
Ability to prioritize effectively and manage competing deadlines
Analytical mindset with good judgment and problem-solving abilities
Comfortable working independently and taking initiative
Proficiency in Microsoft Office tools
Strong communication skills in English (reading, writing and speaking)
Spoken languages like - French and Punjabi are an asset
Familiarity with relevant legal or regulatory frameworks is considered an advantage
Summary
If this role interests you, please apply on randstad.ca or you can email me at virangana.shah@randstad.ca
We appreciate all applications, however, only those who meet the requirements for this role will be contacted.
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.
Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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