Strategic Account Manager - Medical Device

The ideal candidate acts as a trusted advisor to senior-level hospital and health network stakeholders, leading sophisticated commercial strategies, driving significant sales growth, and ensuring long-term customer loyalty and partnership success.


Full time hours
Location: Mississauga, ON
Contract: 12 month contract (with the strong potential of extension/ hired perm)

Advantages
Highly competitve market
possibility to extend or hire
global organisation in health technology

Responsibilities
Develops and executes comprehensive strategic account plans for the most complex accounts, driving significant sales growth, profitability, and long-term customer loyalty through tailored strategies and focused efforts.
Cultivates and maintains senior-level relationships with customer stakeholders, acting as a trusted advisor and ensuring alignment with their strategic objectives to foster mutually beneficial partnerships.
Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance, and may manage and develop employees to achieve organizational goals and ensuring compliance with industry regulations, all while fostering a culture of impact with care.
Leads the development and implementation of innovative, bespoke solutions for customers, coordinating with global cross-functional teams to meet diverse and complex needs, enhancing customer satisfaction.
Participates in transformational improvement projects that enhance operational efficiency, customer satisfaction, and overall business performance.
Conducts in-depth market intelligence and competitive analysis, updates sales data in the Customer Relationship Management System in line with Company policies and KPI's, identifying macro trends, opportunities, and risks to inform high-level strategic planning and decision-making for business growth.
Ensures rigorous compliance with company's global business processes, quality standards, and regulatory requirements, upholding the highest standards of business ethics and conduct.
Spearheads the formulation and execution of advanced commercial strategies, including high-impact distribution and promotional activities that drive market leadership and sales excellence.
Participates in critical, high-value customer negotiations, securing strategic agreements that drive mutual value and align with long-term business goals for sustained growth.
Delivers compelling presentations to senior level audiences, articulating complex value solution propositions and driving customer buy-in.
Monitors, evaluates, and continuously improves sales performance metrics, leveraging data-driven insights to optimize customer engagement, satisfaction, and overall business outcomes.
Acts as a mentor and coach to junior-level account managers, sharing expertise, providing strategic guidance, and fostering a culture of high performance and continuous learning within the team.

Qualifications
Minimum required Education:
Bachelor's / Master's Degree in Business Administration, Sales, Marketing or equivalent.

Minimum required Experience:
Minimum 4 years of experience with Bachelor's in areas such as Customer Relationship Management, Sales and Business Development, Account Management in B2C environment or equivalent

Preferred Experience:
Proven Track Record of Sales Delivery against Targets in Medical Devices Market OR no prior experience required with Master's Degree.

Preferred Skills:
Sales Acumen
Business Development
Market Research & Analysis
Commercial Acumen
Data Analysis & Interpretation
Account Management
Customer Relationship Management (CRM)
Account Strategies
Continuous Improvement
Stakeholder Management
KPI Monitoring and Reporting
Developing Proposals
Sales Forecasting

Summary
If you thrive in a strategic, complex B2B sales environment and are passionate about driving meaningful change in healthcare, we encourage you to apply online today!!



Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.