Support Clerk

Schedule: Monday to Friday, 9:00 AM to 5:00 PM
$55,000 - $60,000/year

Key Responsibilities

- Front Desk & Communications:
- Accurately record and relay messages, and manage the general voicemail system.

- Document & File Management:
- Process all incoming and outgoing mail and couriers; maintain detailed logs using tools such as MS Access.
- Manage claim inventory, including the creation, organization, filing, and archiving of physical and digital files.
- Assist in the preparation and processing of correspondence.

Clinical & Expert Support:
- Coordinate and schedule appointments.
- Perform transcription of medical dictations with a high degree of accuracy.
- Prepare documents for review by redacting sensitive or confidential information as required.

General & Financial Administration:
- Provide administrative and logistical support for our Barrie office operations.
- Assist with the preparation of presentations (PowerPoint) and materials for events, conferences, and speaking engagements.
- Support the finance team with expense tracking and accounts receivable tasks.

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role.

Advantages
- Work locally in Barrie
- Good starting pay with Monday to Friday hours
- Grow your administrative skills

Responsibilities
- Front Desk & Communications:
- Accurately record and relay messages, and manage the general voicemail system.

- Document & File Management:
- Process all incoming and outgoing mail and couriers; maintain detailed logs using tools such as MS Access.
- Manage claim inventory, including the creation, organization, filing, and archiving of physical and digital files.
- Assist in the preparation and processing of correspondence.

Clinical & Expert Support:
- Coordinate and schedule appointments.
- Perform transcription of medical dictations with a high degree of accuracy.
- Prepare documents for review by redacting sensitive or confidential information as required.

General & Financial Administration:
- Provide administrative and logistical support for our Barrie office operations.
- Assist with the preparation of presentations (PowerPoint) and materials for events, conferences, and speaking engagements.
- Support the finance team with expense tracking and accounts receivable tasks.

Qualifications
* Minimum 2 years of experience in an administrative role, preferably within a medical, legal, or insurance environment.
* Proficiency in the full Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required.
* Experience with Microsoft Access for data entry and log maintenance is a strong asset.
* Exceptional organizational skills with a keen attention to detail and accuracy.
* Excellent verbal and written communication skills and a professional telephone manner.
* Proven ability to multitask, prioritize a demanding workload, and meet deadlines in a fast-paced setting.
* Demonstrated ability to handle confidential information with discretion and professionalism.
* Experience with medical transcription is highly desirable.
* Familiarity with WSIB processes and terminology is a significant advantage.

Summary
We are seeking a detail-oriented and highly organized Administrative Assistant to join our team. The ideal candidate will be a motivated self-starter capable of managing a wide range of administrative and support-related tasks. As a key member of our team, you will be responsible for ensuring the smooth and efficient operation of our office, providing crucial support to our medical experts, legal partners, and clients.

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.