Training Lead

• Opportunity to lead and shape the modernization of platforms.
• Collaborative environment working closely with stakeholders from various business areas and Information Management & Technology team.
• Chance to develop and implement cutting-edge solutions
• Platform to showcase excellent presentation skills by regularly updating and engaging with project stakeholders and IT leadership.
• Contribution to meaningful work

Responsibilities
• Lead the development of a comprehensive training strategy for financial literacy and budget management,
• Design a modular, multi-modal curriculum (e.g., FIN 100–204) that supports one-time and ongoing training for various Budget Manager roles
• Facilitate co-design sessions with internal stakeholders to ensure training is relevant and prepares budget managers to respond effectively to specific real-life scenarios
• Collaborate with Finance, Operational Leads, HR, Change Management, and IT to ensure that budget managers’ role-based training aligns with systems, policies, and processes.
• Apply adult learning theory and instructional design best practices to develop engaging, inclusive training experiences.
• Deliver live training sessions (virtual and in-person) and develop e-learning modules aligned with the organization’s best practices
• Create supporting materials such as facilitator guides, learner workbooks, job aids, cheat sheets, and decision trees.
• Integrate training on the Cash Flow & Financial Forecasting (CFF) system, ensuring alignment with financial processes and user needs.
• Develop and implement feedback mechanisms to assess training effectiveness and learner experience.
• Collect, analyze, and report on training metrics to evaluate program impact, learner progress, and areas for continuous improvement.
• Define and monitor triggers for content review and revision, including policy changes, system updates, and learner feedback.
• Maintain version control and ensure training materials remain current and aligned with organizational needs.
• Develop a long-term sustainability plan for training, including onboarding integration, refresher training, and internal capacity-building.
• Support the development of a train-the-trainer model, while maintaining ownership of the overall training strategy and quality assurance.
• Reinforce the cultural shift toward financial accountability, transparency, and ethical stewardship through training narratives and messaging.
• Act as a change ambassador, helping staff understand the “why” behind the transformation and their role in it.

Qualifications
- A degree in Education, Public Administration, Finance, Organizational Development, or a related field.
- Certification in Instructional Design, Adult Education, or Learning & Development.
- Familiarity with change management methodologies (e.g., PROSCI, ADKAR) is a strong asset.
- 7–10+ years of experience designing and delivering training programs in complex, multi-stakeholder environments.
- Demonstrated experience leading enterprise-level training initiatives in the public sector, ideally in finance, budgeting, or policy-heavy domains.
- Proven ability to translate complex financial and procedural content into accessible, engaging learning experiences.
- Experience working with or alongside financial systems (e.g., ERP, forecasting tools, budgeting platforms).
- Strong track record of co-designing training with stakeholders, including SMEs, operational leaders, and change teams.
- Deep knowledge of adult learning theory, instructional design methodologies, and inclusive learning practices.
- Proficiency in e-learning development tools (e.g., Articulate 360, MS Teams, SharePoint).
- Strong facilitation skills for both live and virtual delivery.
- Ability to develop job aids, quick reference tools, and performance support materials.
- Experience designing and implementing feedback loops, evaluation frameworks, and continuous improvement processes.
- Excellent communication, stakeholder engagement, and cross-functional collaboration skills.

Summary
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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

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