User Support Services Technical Analyst

*** On-site in Halifax ***

Advantages
•Hands-on experience with large-scale IT deployments.
•Opportunity to support critical healthcare operations.


Responsibilities
•Providing onsite and remote support for end users and devices in healthcare facilities
•Deploying new computers and accessories, and refreshing existing hardware
•Imaging devices, installing software, and performing basic troubleshooting
•Assisting with physical setup and movement of equipment (e.g., under-desk swaps, WOW carts)
•Gathering user information and documenting daily work activities
•Supporting general technical tasks as assigned by the lead or manager


Qualifications
•IT diploma or equivalent (e.g., college or university program in IT or related field)
•Experience in customer service
•Experience providing onsite, face-to-face technical support for users and devices
•Ability to work independently with minimal supervision and follow direction from a lead/manager
•Strong communication and collaboration skills
•Ability to pass a criminal record check (RCMP)
•Up-to-date immunization records (or in progress) for Measles, Mumps, Rubella; Tetanus, Diphtheria, Pertussis; and Varicella


Summary
If you're interested in learning more please submit your résumé and one of our senior Recruiters would be happy to give you a call to discuss further.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.