Job Title: Team Lead, Staffing Division
Offered Wage: $54,500 - 60,000 /Yr (40 hours per week) - permanent/full-time
Work Location: 2305 111 St NW, Edmonton, AB T6J 5E5
Number of Positions: One (1)
Required Language Skills: English (spoken & written)
Key Responsibilities:
Account Portfolio
• Working within the Skilled Trades & Industrial Management division, overseeing and participating in client and candidate interactions.
• Sourcing candidates and conducting detailed interviews with individuals in trades & industrial management roles.
• Manage the process with candidates being submitted to a client requisition.
• Recognize the team's overall influence to the account P&L and manage expenses responsibly.
• Active participation in forecasting and budgeting processes.
• Active participation in the business review process internally and externally.
• Familiar with contract schedules & contractual terms and have the ability to execute against them.
Client Relationship Management
• Develop strong client relationships and partner to provide innovative solutions to solve client needs and long-term business strategy.
• Develop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency.
Compliance Management
• Ensure assigned accounts are meeting diversity goals when applicable.
• Monitor account activities to ensure compliance with contractual agreements.
Monitoring of Staff
• Coach and mentor team and provide assistance as needed to reach goals.
• Assess/survey quality of work delivered by team based on established performance measures and specific client feedback.
• Provide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completed.
• Collaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targets.
• Follow established metrics, goals and expected performance levels for all team members within the assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriate.
• Recommend training where necessary to develop skills and techniques.
• Coordinate the training to be delivered to new team members on account specific tasks and systems.
Required Skills:
• At least 2 years’ experience in the staffing industry, preferably with a mix of recruiting and selling
• Previous supervisory experience is required
• Skilled Trades & Industrial Management recruitment experience is required
• Demonstrated knowledge, understanding and application of CRM tracking tools (such as Connect, Bullhorn, Salesforce, Microsoft Dynamics AX, etc.)
• Experience with creating job ads, sourcing talent, screening applicants and conducting interviews both virtually and in-person
• In depth knowledge of the staffing industry is vital to this role, both on the sales side and the recruitment side
• Cold calling capabilities
• Strong leadership and interpersonal skills including the ability to address employee issues such as employee development, coaching and performance concerns (eg. absenteeism, work quality)
• Excellent organizational and administrative skills with the ability to work with minimum direction and coordinate multiple projects simultaneously
• Knowledge of outside sales, and continuous interaction with both prospects and clients
• Experience with Google Calendar & related tools is considered an asset
• Microsoft Office use
• Must be computer savvy
• A car is required for this role as the employee will need to drive to visit client sites and prospects
Required Education:
• A college diploma in required
Benefits:
• 15 vacation days
• Company benefits
• Eligible for bonus payments targeted at 17% of base salary. Bonuses are not guaranteed.
How to Apply:
Please send us your updated profile directly via our website randstad.ca
We thank you for applying, however, only those selected to continue will be
contacted.
Company: Randstad Interim Inc. dba Randstad
NOC 1223 - Human Resources and Recruitment Officers
777 Bay Street, Suite 2000, PO Box 128
Toronto, Ontario M5G 2C8
Randstad Canada is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.
As part of our commitment to accessibility for all persons with disabilities, Randstad Canada will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact your Randstad Recruiter/Consultant about your needs, and we will consult with you to ensure suitable accommodation is provided.
All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority.
For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
Randstad Canada