détails d'emploi
We are seeking Claims Processing Specialists (Independent Contractors) to support a claims initiative under the Senior Manager, Advisory.
The role involves processing claims accurately and efficiently within a fast paced team, while responding to claimant inquiries with empathy and professionalism.
- Location: Montreal /Quebec City/Toronto (primarily remote)
...
-Payrate: $23/h
Advantages
- Contract Duration: 3-month renewable contract
- Salary: $23 per hour
- Location: Montreal /Quebec City/Toronto (primarily remote)
- Schedule: Full-time (standard office hours)
Responsibilities
Primary Duties
• Managing Correspondence: Handle incoming and outgoing mail, email, faxes, and phone
communications. Ensure call & claims are processed promptly and directed appropriately.
• Data Entry & Verification: Enter, review, and verify data from electronic and paper forms into a
standard database, maintaining accuracy and confidentiality at all times.
• Document Processing & Organization: Scan, file, and securely store sensitive materials. Organize
physical and digital records to ensure efficient retrieval when needed.
Claims Coding & Quality Checks
• Code claim details based on policy documentation, accurately capturing information
• Conduct quality assurance and comply with internal and regulatory standards.
• Identify inconsistencies or red flags and raise them for investigation or review.
Claimant Support & Communication
• Maintain precision and attention to detail when processing claims, data and information
• Return incoming calls in a professional and empathetic manner, & assisting claimants
• Engage with claimants and representatives through phone and email,
Ethical & Professional Standards
• Ensure adherence to company policies, privacy laws, and regulatory requirements
• Contribute to continuous improvement on coding inconsistencies or process gaps.
Qualifications
•Language: Bilingualism (English and French) is required to communicate regularly with clients located outside Quebec.
•Experience: 1+ year of experience in phone support (an asset). Prior experience in data entry and administrative roles. Experience in claims, insurance, or complaints management.
•Software: Proficiency in the Microsoft 365 suite (Outlook, Word, and Excel) and familiarity with case management software and databases. Experience with VoIP/Internet phone services is desirable.
•Specific Knowledge: Exceptional attention to detail, commitment to high-quality deliverables, self-motivated, and able to work effectively under pressure with minimal supervision.
•Education: High school diploma required (post-secondary education is an asset).
Summary
If you are interested in this position, please apply online today. Alternatively, you can apply by email with the job title to: marie.thiers@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
We are seeking Claims Processing Specialists (Independent Contractors) to support a claims initiative under the Senior Manager, Advisory.
The role involves processing claims accurately and efficiently within a fast paced team, while responding to claimant inquiries with empathy and professionalism.
- Location: Montreal /Quebec City/Toronto (primarily remote)
-Payrate: $23/h
Advantages
- Contract Duration: 3-month renewable contract
- Salary: $23 per hour
- Location: Montreal /Quebec City/Toronto (primarily remote)
- Schedule: Full-time (standard office hours)
Responsibilities
Primary Duties
• Managing Correspondence: Handle incoming and outgoing mail, email, faxes, and phone
communications. Ensure call & claims are processed promptly and directed appropriately.
• Data Entry & Verification: Enter, review, and verify data from electronic and paper forms into a
standard database, maintaining accuracy and confidentiality at all times.
• Document Processing & Organization: Scan, file, and securely store sensitive materials. Organize
physical and digital records to ensure efficient retrieval when needed.
...
Claims Coding & Quality Checks
• Code claim details based on policy documentation, accurately capturing information
• Conduct quality assurance and comply with internal and regulatory standards.
• Identify inconsistencies or red flags and raise them for investigation or review.
Claimant Support & Communication
• Maintain precision and attention to detail when processing claims, data and information
• Return incoming calls in a professional and empathetic manner, & assisting claimants
• Engage with claimants and representatives through phone and email,
Ethical & Professional Standards
• Ensure adherence to company policies, privacy laws, and regulatory requirements
• Contribute to continuous improvement on coding inconsistencies or process gaps.
Qualifications
•Language: Bilingualism (English and French) is required to communicate regularly with clients located outside Quebec.
•Experience: 1+ year of experience in phone support (an asset). Prior experience in data entry and administrative roles. Experience in claims, insurance, or complaints management.
•Software: Proficiency in the Microsoft 365 suite (Outlook, Word, and Excel) and familiarity with case management software and databases. Experience with VoIP/Internet phone services is desirable.
•Specific Knowledge: Exceptional attention to detail, commitment to high-quality deliverables, self-motivated, and able to work effectively under pressure with minimal supervision.
•Education: High school diploma required (post-secondary education is an asset).
Summary
If you are interested in this position, please apply online today. Alternatively, you can apply by email with the job title to: marie.thiers@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir pluspartager l'offre d'emploi
