Bilingual Customer Service Insurance Advisor - Hybrid-Ottawa

Must be local to the Ottawa, ON area.


Hours of Operation:
Monday - Saturday
8:00AM - 11:00PM
35 hour work week


Advantages
- Competitive salary
- Permanent position
- Sundays off
- Guaranteed full time hours
- 35 hour work week
- Great career path for the financial/insurance industry
- Growth and development opportunities
- Benefits and Vacation
- Work for a reputable company
- Great team and company culture
- Will go through training to become General Insurance Licensed

Responsibilities
Responsibilities for the Customer Service Insurance Advisor include (but are not limited to):
- Inbound call centre environment
- Handle 35-50 calls/day in both English and French language
- Provide advice regarding auto and property insurance needs
- Provide an excellent customer service experience
- Maintain sales targets by up-selling and cross-selling products
- Promote a positive company reputation
- Will go through training to become General Insurance Licensed

Qualifications
- Excellent English and French communication skills
- Strong computer/keyboarding skills
- Previous Customer Service or Call Centre experience is required
- Ability to work under pressure and be adaptable
- Positive and professional demeanor
- Position is dependent on clear criminal and credit background check

Summary
How to apply:
This role will not be available for long! Interviews happening now!
If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:
1. apply online on www.randstad.ca or
2. send your current up-to-date resume to aditi.gandhi@randstad.ca and add the subject line: "Bilingual Insurance CSR - Ottawa".

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.