Customer service representative

If you are looking for a supportive, stable, and stimulating work environment in Laval, this position is for you!

Advantages
Benefits
Full-time permanent position (40h/week).
Competitive salary between $21 and $22 per hour.
Free on-site parking in Laval.
Friendly work environment with coffee provided.
Opportunity to contribute to the modernization of a well-established company in Laval.

Responsibilities
Responsibilities
Provide excellent customer service via telephone and email.
Advise customers on product specifications and customization options.
Process order entries and prepare quotes/bids.
Ensure rigorous follow-up on customer files and returns (RMA).
Provide occasional support to customers visiting the Laval boutique.

Qualifications
Qualifications
Perfect bilingualism (French and English), both oral and written. You will be required to communicate with English-speaking clients located outside of Quebec on a daily basis.
Minimum of 2 years of experience in customer service (call center or office environment).
Excellent computer literacy and the ability to quickly learn an ERP system.
Strong ability to manage priorities and multitask in a fast-paced environment.
Experience in the textile or apparel industry (a significant asset).

Summary
To apply
Are you interested in this challenge? Send your CV now to Elisabeth at the following address: elisabeth.parent@randstad.ca

Note: A referral bonus may be offered for any recommendation leading to a successful hire.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.