détails d'emploi
An HVAC industry-leading company based in Longueuil is seeking a dynamic Service Coordinator to join its operational team.
Do you thrive in a stimulating environment where human connection and operational efficiency meet daily? Our client, a reputable company established in Longueuil, is looking for a motivated, structured, and solution-oriented Service Coordinator to take charge of dynamic dispatch management and provide top-tier support to field teams.
...
As a Service Coordinator, you will play a central operational role within our client's team located in Longueuil.
Avantages
Competitive salary range between $55,000 and $65,000 per year, commensurate with experience.
Comprehensive group insurance plan.
5 paid sick days per year.
2 to 4 weeks of paid vacation based on your profile.
$400 annual wellness allowance.
Complete IT and office equipment provided (laptop, mobile phone, ergonomic workstation).
Warm, friendly, and collaborative work culture (team events, team lunches).
Opportunity to transition to a hybrid work model following successful onboarding.
Responsabilités
As a Service Coordinator, you will serve as the hub of daily operations, managing real-time priorities and contingencies:
Handle emergency service calls and adjust daily schedules in real time.
Kick off each morning by contacting field technicians to confirm dispatch plans and job details.
Proactively monitor open service tickets and ensure all calls are properly closed out by the end of the day.
Maintain clear, ongoing communication with commercial and industrial clients to schedule or adjust appointments.
Work in close collaboration with the dispatch planner overseeing scheduled maintenance.
Actively participate in improving internal dispatch tools and adopting new technology platforms.
During off-peak periods, assist with administrative follow-ups, client record updates, and service quote callbacks.
Qualifications
Relevant experience in dispatching, route planning, or emergency service coordination.
Strong computer literacy and agility in learning new software applications.
Functional bilingualism (French and English) to converse comfortably with diverse clients and team members.
Outstanding organizational skills and a proven ability to prioritize in a fast-paced setting.
Strong interpersonal skills, empathy, and ease in communicating with both technicians and business clients.
Team spirit, autonomy, and a proactive mindset toward change.
Access to a personal vehicle (the facility in Longueuil is not easily accessible via public transit)
Sommaire
Interested in this opportunity to advance your career with a growing team? Please forward your resume to the attention of Marie at: marie.hanne@randstad.ca.
Referral Program
Know someone who would be an ideal fit for this role? A referral bonus may be awarded for any recommendation that leads to a successful hire! Contact us to learn more.
Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.
Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
voir plus
An HVAC industry-leading company based in Longueuil is seeking a dynamic Service Coordinator to join its operational team.
Do you thrive in a stimulating environment where human connection and operational efficiency meet daily? Our client, a reputable company established in Longueuil, is looking for a motivated, structured, and solution-oriented Service Coordinator to take charge of dynamic dispatch management and provide top-tier support to field teams.
As a Service Coordinator, you will play a central operational role within our client's team located in Longueuil.
Avantages
Competitive salary range between $55,000 and $65,000 per year, commensurate with experience.
Comprehensive group insurance plan.
5 paid sick days per year.
2 to 4 weeks of paid vacation based on your profile.
$400 annual wellness allowance.
Complete IT and office equipment provided (laptop, mobile phone, ergonomic workstation).
Warm, friendly, and collaborative work culture (team events, team lunches).
Opportunity to transition to a hybrid work model following successful onboarding.
Responsabilités
...
As a Service Coordinator, you will serve as the hub of daily operations, managing real-time priorities and contingencies:
Handle emergency service calls and adjust daily schedules in real time.
Kick off each morning by contacting field technicians to confirm dispatch plans and job details.
Proactively monitor open service tickets and ensure all calls are properly closed out by the end of the day.
Maintain clear, ongoing communication with commercial and industrial clients to schedule or adjust appointments.
Work in close collaboration with the dispatch planner overseeing scheduled maintenance.
Actively participate in improving internal dispatch tools and adopting new technology platforms.
During off-peak periods, assist with administrative follow-ups, client record updates, and service quote callbacks.
Qualifications
Relevant experience in dispatching, route planning, or emergency service coordination.
Strong computer literacy and agility in learning new software applications.
Functional bilingualism (French and English) to converse comfortably with diverse clients and team members.
Outstanding organizational skills and a proven ability to prioritize in a fast-paced setting.
Strong interpersonal skills, empathy, and ease in communicating with both technicians and business clients.
Team spirit, autonomy, and a proactive mindset toward change.
Access to a personal vehicle (the facility in Longueuil is not easily accessible via public transit)
Sommaire
Interested in this opportunity to advance your career with a growing team? Please forward your resume to the attention of Marie at: marie.hanne@randstad.ca.
Referral Program
Know someone who would be an ideal fit for this role? A referral bonus may be awarded for any recommendation that leads to a successful hire! Contact us to learn more.
Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.
Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
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