what is a billing clerk?

As a billing clerk, you generate invoices and ensure accurate, timely billings for services rendered or products sold by the company. You handle billings in the company, respond to billing inquiries, and resolve any discrepancies regarding payment issues. It is also your job to maintain records of outstanding payments and payments received from clients. You generate invoices and send them to clients to ensure payments are made on time. It is also important to verify billing information when processing payments for customers. When you receive money from clients, you reconcile accounts.

You use your accounting knowledge to maintain customer records and track the payments they make. At the end of the week or month, you prepare financial reports to submit to the accountant. Since you handle invoicing, your job involves dealing with disputes that arise from billings. When customers or clients delay payments, you send payment reminders and work out payment plans. Aside from accounting duties, you also assist with data entry duties and administrative tasks, such as filing and responding to general inquiries.

As a billing clerk, you need analytical skills to assess financial records and identify patterns or trends. You should also be good with numbers and pay attention to details to avoid mistakes when reconciling customer accounts.

Would working as a billing clerk suit your attention to detail and numerical ability? Then read on to find out what competencies and qualifications you need to thrive in a billing clerk role.

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average billing clerk salary

According to Job Bank, the average salary of a billing clerk in Canada is $42,900 per year. That means you earn approximately $22 per hour. In an entry-level position, you have minimal duties due to your experience. You take home a salary of $35,100 per year. Your earnings increase gradually with experience, and you can make up to $54,597 annually.

what factors affect the salary of a billing clerk?

The size of the company influences your earnings as a billing clerk. When you work for a large company with many clients, you are likely to earn more due to the complexity of your duties. Large organizations also have more resources than small businesses and can afford to pay higher hourly rates for billing clerks. In companies that pay hourly wages, your earnings depend on the number of hours you work. For instance, working as a full-time billing clerk attracts a higher hourly rate than part-time jobs. Working overtime also attracts a higher hourly rate.

The location can also influence your salary. For instance, when you work in large cities, the demand for billing clerks is high. That means the salaries are more competitive compared to smaller towns with a lower demand for billing clerks.

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types of billing clerks

Billing clerks can specialize in working for specific industries, including:

  • medical billing clerk: you handle billings in medical and healthcare facilities. You work in clinics, doctor's offices and hospitals, processing claims with insurance companies and managing patient invoices.
  • legal billing clerk: you manage billing operations in legal departments and law firms. Your job involves processing billable hours, expenses and disbursements. You also create and send invoices to clients. The role calls for familiarity with the rules surrounding legal billing.
  • utility billing clerk: as a utility billing clerk, you work in water, gas or electricity companies. Your job is to manage customer accounts and ensure they receive utility bills on time. You process usage data to generate bills and handle inquiries associated with utility billings.
  • insurance billing clerk: as a billing clerk in insurance, you send invoices to clients on insurance claims. You work in medical facilities or auto repair shops and coordinate with insurance companies to ensure repair services are billed correctly.
woman sitting behind glass window, talking on mobile phone
woman sitting behind glass window, talking on mobile phone

working as a billing clerk

If you are interested in working as a billing clerk, read on to learn the duties, tasks and work environments associated with the role.


billing clerk skills and education

Some of the educational requirements for becoming a billing clerk include:

competencies and characteristics of billing clerks

Some of the qualities of a billing clerk include:

  • expertise in billing procedures: as a billing clerk, you require knowledge of billing procedures. Your understanding of the billing cycle and various payment methods will help you keep track of billing systems and ensure invoices are sent to customers on time.
  • data entry skills: as a billing clerk, you require good data entry skills and knowledge of numerical analysis. Your data entry skills help you input information into accounting software correctly.
  • analytical skills: your duties involve analyzing billing data to ensure customers receive the correct bills. Analytical skills are also useful for reviewing and interpreting billing data to detect trends and find errors.
  • customer service skills: as a billing clerk, you work closely with customers to organize payments. The ability to handle interactions with customers professionally and provide clear explanations on questions is important. Customer service skills also help you maintain customer satisfaction and build positive business relationships.


Here, you will find the answers to the most frequently asked questions about the profession of a billing clerk.


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