Account Support Rep

ld be bindery and print, which includes operating equipment such as digital production printers, hydraulic cutter, perfect binding machine, coil binding, folding, kitting. We have a strong back-fill cross training strategy in place that requires everyone to train on all tasks. Previous experience would be an asset but the willingness to learn the business is important.

The details of this role that will help you decide if it’s the right move for you…
Location: Mississauga, ON(Onsite)
Salary: $19.06/Hour
Duration: 11 month (Possibility of Extension)
Global opportunities for professional growth and development

AFTERNOON SHIFT - Monday to Friday 2pm to 10 pm with 1-hour unpaid lunch.

Advantages
- 11 month contract
- Competitive payrate
- Hours: Monday to Friday 2pm to 10 pm



Responsibilities
• Provides support to all Client Associate positions to facilitate client deliverables
• Provides backup and peak workload support
• Establishes support coverage schedules with Operations Managers and Site Leads
• Supports training of new employees, as required
• Communicates to Site Lead and Manager all process opportunities identified during support period
• Provides operational support for print, mail, courier, bindery and operations.
• Ability and willingness to learn and develop
• Flexibility to adapt to various client environments in an organized and professional manner
• Ability to work in a team environment or single person environment with minimal supervision
• Able to lift and move up to 50 pounds

Qualifications
SKILLS:
• Ability to resolve and escalate issues
• Excellent verbal and written communications
• Excellent organizational and time management skills
• Ability to manage multiple tasks
• Computer skills
• Must be able to lift 50 pounds

EXPERIENCE:
6 months to 1 year experience delivering customer service and proven experience in Services Delivery positions.

EDUCATION:
Minimum High School diploma or equivalent

Summary
If you are interested in the role, please apply online at www.randstad.ca. Qualified candidates will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.