Administrative Assistant / Receptionist
We are seeking an Administrative Assistant / Receptionist for a major insurance company located in Quebec City.
Despite our brand-new, modern offices, we have maintained a warm and human work environment where teamwork is at the heart of everything we do.
YOUR MISSION AT A GLANCE
...
As the first point of contact, you will ensure the smooth daily operations of the office:
Reception: Greet clients with a smile and handle incoming calls.
Support: Assist the brokerage team with invoicing and document preparation.
Admin: Manage mail and emails, and digitize paper files.
Technology: Work across various management platforms (we use 6 different softwares).
Payments: Process client payments and issue receipts upon request.
Advantages
Status: Permanent position.
Salary: $45k – $48k (plus a bilingualism bonus if applicable).
Schedule: Classic office hours, Monday to Friday, 8:30 AM to 5:00 PM (37.5 hrs/week).
Benefits: Comprehensive group insurance after 6 months.
Retirement: Pension plan with employer contribution.
Generous Time Off: 3 weeks of vacation (pro-rated), 6 personal days, 4 extra days off during the holidays, and a day off for your birthday.
Career Growth: Real opportunities for internal advancement.
The Little Extras: Free parking, plus complimentary coffee and snacks provided at the office!
Culture: Regular team activities—fun and laughter guaranteed.
Responsibilities
Professional Responsibilities
Front Desk & Reception
Customer Relations: Provide a warm and professional welcome to clients at the branch.
Communications: Manage incoming calls and efficiently direct them to the appropriate team members or departments.
Administrative Support
Brokerage Assistance: Provide comprehensive support to P&C (Property and Casualty) insurance brokers, including billing and document distribution.
Correspondence: Manage professional email correspondence between clients and insurance providers to ensure timely follow-ups.
Document Management
Record Keeping: Digitally archive files and maintain a rigorous system for processing all incoming and outgoing mail.
Accuracy: Ensure all documentation is organized and easily accessible within the company’s database.
Information Systems
Software Proficiency: Navigate seamlessly across 6 specialized platforms (including Epic, Focus, and Contact AP) to provide cross-divisional support.
Data Integration: Maintain up-to-date client information across various internal systems.
Transactions & Finance
Payment Processing: Handle client payments securely and accurately.
Reporting: Generate and issue official receipts and necessary financial documentation.
Qualifications
Experience & Expertise
Proven Track Record: Previous experience in a similar administrative or reception role.
Industry Knowledge: Possession of a P&C (Property and Casualty) insurance license or prior experience in the insurance sector is considered a significant asset.
Language & Communication
French Proficiency: Mastery of the French language is required.
Bilingualism: Advanced English skills are a strong asset to serve our English-speaking clientele.
Note: This position is eligible for a bilingualism premium.
Technical Skills
Digital Fluency: High level of comfort with technology; ability to multitask and toggle seamlessly between several software programs simultaneously.
Core Competencies
Client-Centric: Exceptional customer service skills with a commitment to providing a high-quality experience.
Soft Skills: Demonstrated professionalism, discretion, and a strong collaborative team spirit.
Summary
If you are looking for a stimulating work environment and you take pride in having a "smile in your voice" and a welcoming attitude, we invite you to apply today.
Please send your resume to:
Maria Gaglione: maria.gaglione@randstad.ca
Elise Belzile: elise.belzile@randstad.ca
Phone: 514.332.1055
Contact: Maria and Elise
Good to know you !
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Administrative Assistant / Receptionist
We are seeking an Administrative Assistant / Receptionist for a major insurance company located in Quebec City.
Despite our brand-new, modern offices, we have maintained a warm and human work environment where teamwork is at the heart of everything we do.
YOUR MISSION AT A GLANCE
As the first point of contact, you will ensure the smooth daily operations of the office:
Reception: Greet clients with a smile and handle incoming calls.
Support: Assist the brokerage team with invoicing and document preparation.
Admin: Manage mail and emails, and digitize paper files.
Technology: Work across various management platforms (we use 6 different softwares).
Payments: Process client payments and issue receipts upon request.
Advantages
Status: Permanent position.
Salary: $45k – $48k (plus a bilingualism bonus if applicable).
Schedule: Classic office hours, Monday to Friday, 8:30 AM to 5:00 PM (37.5 hrs/week).
Benefits: Comprehensive group insurance after 6 months.
Retirement: Pension plan with employer contribution.
Generous Time Off: 3 weeks of vacation (pro-rated), 6 personal days, 4 extra days off during the holidays, and a day off for your birthday.
...
Career Growth: Real opportunities for internal advancement.
The Little Extras: Free parking, plus complimentary coffee and snacks provided at the office!
Culture: Regular team activities—fun and laughter guaranteed.
Responsibilities
Professional Responsibilities
Front Desk & Reception
Customer Relations: Provide a warm and professional welcome to clients at the branch.
Communications: Manage incoming calls and efficiently direct them to the appropriate team members or departments.
Administrative Support
Brokerage Assistance: Provide comprehensive support to P&C (Property and Casualty) insurance brokers, including billing and document distribution.
Correspondence: Manage professional email correspondence between clients and insurance providers to ensure timely follow-ups.
Document Management
Record Keeping: Digitally archive files and maintain a rigorous system for processing all incoming and outgoing mail.
Accuracy: Ensure all documentation is organized and easily accessible within the company’s database.
Information Systems
Software Proficiency: Navigate seamlessly across 6 specialized platforms (including Epic, Focus, and Contact AP) to provide cross-divisional support.
Data Integration: Maintain up-to-date client information across various internal systems.
Transactions & Finance
Payment Processing: Handle client payments securely and accurately.
Reporting: Generate and issue official receipts and necessary financial documentation.
Qualifications
Experience & Expertise
Proven Track Record: Previous experience in a similar administrative or reception role.
Industry Knowledge: Possession of a P&C (Property and Casualty) insurance license or prior experience in the insurance sector is considered a significant asset.
Language & Communication
French Proficiency: Mastery of the French language is required.
Bilingualism: Advanced English skills are a strong asset to serve our English-speaking clientele.
Note: This position is eligible for a bilingualism premium.
Technical Skills
Digital Fluency: High level of comfort with technology; ability to multitask and toggle seamlessly between several software programs simultaneously.
Core Competencies
Client-Centric: Exceptional customer service skills with a commitment to providing a high-quality experience.
Soft Skills: Demonstrated professionalism, discretion, and a strong collaborative team spirit.
Summary
If you are looking for a stimulating work environment and you take pride in having a "smile in your voice" and a welcoming attitude, we invite you to apply today.
Please send your resume to:
Maria Gaglione: maria.gaglione@randstad.ca
Elise Belzile: elise.belzile@randstad.ca
Phone: 514.332.1055
Contact: Maria and Elise
Good to know you !
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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