Location: Our Client's Manufacturing Plant, Scarborough, ON Job Type: Part-Time (up to 24 hours/week), 18-month contract
Our Client is seeking a motivated and enthusiastic Associate IT Support Specialist to join their team at their manufacturing plant in Scarborough. This is an excellent opportunity for individuals looking to kickstart their career in IT support, gain hands-on experience with emerging technologies, and contribute to a dynamic manufacturing environment.
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As an Associate IT Support Specialist, you'll play an essential role in providing daily IT support to our Client's end users. You'll assist with the setup, installation, and maintenance of IT equipment and software, ensuring operations run smoothly. This role offers significant opportunities to learn, grow, and contribute to IT team projects, providing valuable experience in the field.
Advantages
This contract position offers a unique opportunity to gain practical experience in a real-world manufacturing environment. You'll work closely with an experienced IT team, be involved in exciting projects like new help desk system implementations and asset management initiatives, and contribute directly to the efficiency of operations. Our Client is committed to providing a supportive learning environment where you can develop valuable IT skills.
Responsibilities
Provide daily IT support by managing and resolving Help Desk tickets promptly and effectively.
Assist with the setup, installation, and routine maintenance of IT equipment and software, including PCs, peripherals, and A/V equipment.
Troubleshoot end-user issues related to hardware, operating systems (primarily Windows), and software applications (e.g., Microsoft Office, ERP systems, Adobe, Cybersecurity suites).
Perform basic maintenance and troubleshooting for printers and label printers.
Collaborate on team projects, including the migration to a new help desk ticketing system (Freshservice) and the adoption of Microsoft Intune for PC enrollment and asset management.
Escalate complex technical issues to senior IT team members as needed.
Occasionally unbox, configure, and install physical IT equipment, including servers, switches, uninterruptable power supplies, wireless access points, and cabling in server and IDF cabinets/racks.
Qualifications
Ability to diagnose and resolve basic issues with computers, peripherals, operating systems, and software applications.
Foundational understanding of networking fundamentals.
Logical approach to assessing technical issues, identifying root causes, and offering solutions.
Strong collaboration skills, with the ability to work effectively with IT team members and escalate complex issues when necessary.
Excellent verbal and written communication skills.
Basic experience with PC hardware (e.g., keyboard, mouse, microphone, A/V equipment).
Basic troubleshooting skills.
Familiarity with Help Desk systems is a plus.
Willingness to learn and adapt to new technologies and processes.
1-2 years of relevant experience in IT support or similar roles.
Foundational understanding of IT applications (e.g., Microsoft Office, ERP systems, Adobe, Cybersecurity suites).
Summary
Our Client is hiring an Associate IT Support Specialist for their manufacturing plant in Scarborough, ON. This is an 18-month, part-time contract role (up to 24 hours/week), ideal for those starting their IT career.
You'll provide daily IT support, resolving Help Desk tickets, and assisting with IT equipment and software setup and maintenance. Responsibilities include troubleshooting hardware, Windows operating systems, and various applications, plus basic printer maintenance. You'll also contribute to exciting IT projects, like implementing new help desk systems and asset management solutions.
We're looking for someone with 1-2 years of IT support experience or equivalent education, strong troubleshooting, and communication skills, and a foundational understanding of networking and common IT applications. This role offers a fantastic opportunity to gain hands-on experience and grow within a dynamic environment.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Location: Our Client's Manufacturing Plant, Scarborough, ON Job Type: Part-Time (up to 24 hours/week), 18-month contract
Our Client is seeking a motivated and enthusiastic Associate IT Support Specialist to join their team at their manufacturing plant in Scarborough. This is an excellent opportunity for individuals looking to kickstart their career in IT support, gain hands-on experience with emerging technologies, and contribute to a dynamic manufacturing environment.
As an Associate IT Support Specialist, you'll play an essential role in providing daily IT support to our Client's end users. You'll assist with the setup, installation, and maintenance of IT equipment and software, ensuring operations run smoothly. This role offers significant opportunities to learn, grow, and contribute to IT team projects, providing valuable experience in the field.
Advantages
This contract position offers a unique opportunity to gain practical experience in a real-world manufacturing environment. You'll work closely with an experienced IT team, be involved in exciting projects like new help desk system implementations and asset management initiatives, and contribute directly to the efficiency of operations. Our Client is committed to providing a supportive learning environment where you can develop valuable IT skills.
...
Responsibilities
Provide daily IT support by managing and resolving Help Desk tickets promptly and effectively.
Assist with the setup, installation, and routine maintenance of IT equipment and software, including PCs, peripherals, and A/V equipment.
Troubleshoot end-user issues related to hardware, operating systems (primarily Windows), and software applications (e.g., Microsoft Office, ERP systems, Adobe, Cybersecurity suites).
Perform basic maintenance and troubleshooting for printers and label printers.
Collaborate on team projects, including the migration to a new help desk ticketing system (Freshservice) and the adoption of Microsoft Intune for PC enrollment and asset management.
Escalate complex technical issues to senior IT team members as needed.
Occasionally unbox, configure, and install physical IT equipment, including servers, switches, uninterruptable power supplies, wireless access points, and cabling in server and IDF cabinets/racks.
Qualifications
Ability to diagnose and resolve basic issues with computers, peripherals, operating systems, and software applications.
Foundational understanding of networking fundamentals.
Logical approach to assessing technical issues, identifying root causes, and offering solutions.
Strong collaboration skills, with the ability to work effectively with IT team members and escalate complex issues when necessary.
Excellent verbal and written communication skills.
Basic experience with PC hardware (e.g., keyboard, mouse, microphone, A/V equipment).
Basic troubleshooting skills.
Familiarity with Help Desk systems is a plus.
Willingness to learn and adapt to new technologies and processes.
1-2 years of relevant experience in IT support or similar roles.
Foundational understanding of IT applications (e.g., Microsoft Office, ERP systems, Adobe, Cybersecurity suites).
Summary
Our Client is hiring an Associate IT Support Specialist for their manufacturing plant in Scarborough, ON. This is an 18-month, part-time contract role (up to 24 hours/week), ideal for those starting their IT career.
You'll provide daily IT support, resolving Help Desk tickets, and assisting with IT equipment and software setup and maintenance. Responsibilities include troubleshooting hardware, Windows operating systems, and various applications, plus basic printer maintenance. You'll also contribute to exciting IT projects, like implementing new help desk systems and asset management solutions.
We're looking for someone with 1-2 years of IT support experience or equivalent education, strong troubleshooting, and communication skills, and a foundational understanding of networking and common IT applications. This role offers a fantastic opportunity to gain hands-on experience and grow within a dynamic environment.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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