Bilingual Customer Care Specialist

• Excellent communication skills in French and English (English is required, as the role involves contact with clients across Canada.)
• Customer service experience (minimum 2 years)
• Strong organizational skills and a positive attitude



Advantages
•No weekend work
•Detailed training
•Attractive salary
• Dynamic work environment
• Training provided and opportunities for growth




Responsibilities
•Answering customers' calls
•Respond to customer inquiries in a professional and efficient manner
•Provide high-quality after-sales service
•Handle complaints and resolve issues quickly
•Keep customer records up to date
•Follow up on their orders


Qualifications
•Ability to work with Software (CRM, SAP)
•Salesforce experience
•Experience in customer service (2 years)
•Enjoy doing data entry
•Bilingual in French and English
•Detail oriented
•Ability to be well organized


Summary
Salairy: 20 $ - 24 $

If you are interested, we want to hear from you! Please apply through the posting or by email, please indicate "Bilingual Customer Care Specialist" as the subject
lina.tabares@randstad.ca


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.