Are you a detail-oriented problem solver who thrives at the intersection of data and technology? Do you have experience with salesforce and SAP? Are you willing to be the backbone of commercial operations, ensuring Salesforce and SAP ecosystems move in perfect harmony? This role is for you!
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We are seeking a detail orientated bilingual (EN/FR) customer data administrator to join our client's team in Mississauga.
This is an ongoing contract position with the potential to transition to permanent employment.
If you are detail oriented, fluent in French, and have a passion for providing exceptional customer service, we encourage you to apply.
Advantages
- Comprehensive training provided.
- Professional work environment.
- Opportunities for permanent hire and advancement.
- Competitive hourly wage of $35/hour.
Responsibilities
- Create and maintain customer accounts and professional profiles within SAP (IRIS) and Salesforce.com, ensuring 100% synchronization between the CRM and ERP environments.
- Manage and update territory assignments to ensure sales teams have accurate visibility and reporting capabilities.
- Generate and analyze monthly audit reports to identify data discrepancies; collaborate with the Department Manager to implement corrective actions and maintain data hygiene.
- Execute the entry of non-contracted pricing for Vision Care and Surgical business units within SAP.
- Ensure all pricing data aligns with approved business and finance guidelines, preventing billing errors and revenue leakage.
- Act as the primary point of contact for end-user system issues, providing immediate troubleshooting for Salesforce and SAP workflows.
- Bridge the communication gap between business end-users and technical IT teams to resolve complex production bugs or system enhancements.
- Develop and maintain comprehensive user guides and technical training documentation.
- Conduct interactive training sessions for staff on new system functionality and best practices for data entry.
- Strictly adhere to the company’s Quality Management System (QMS) to ensure all data-related tasks meet regulatory and internal standards.
Qualifications
-Hands-on experience with SAP (IRIS) is required. Candidates must understand how customer master data and pricing structures function within an ERP environment.
-Strong working knowledge of Salesforce.com. Experience with data synchronization between CRM and back-end systems is highly preferred.
- Must be comfortable managing large datasets. Proficiency with VLOOKUPs, Pivot Tables, and complex formulas is essential for data auditing and reporting.
- Professional fluency in both languages is required. The candidate must be able to provide technical support and create documentation for French-speaking customers and stakeholders.
- A "quality-first" approach to work, with an obsessive attention to detail to ensure zero-error data entry.
-Proven ability to act as a Tier 1 Support lead, troubleshooting end-user issues and acting as a liaison between business users and IT technical teams.
Summary
If you are interested, apply now!
This is for an active posting.
**While we welcome all applications, please note that only those candidates selected for an interview will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
Are you a detail-oriented problem solver who thrives at the intersection of data and technology? Do you have experience with salesforce and SAP? Are you willing to be the backbone of commercial operations, ensuring Salesforce and SAP ecosystems move in perfect harmony? This role is for you!
We are seeking a detail orientated bilingual (EN/FR) customer data administrator to join our client's team in Mississauga.
This is an ongoing contract position with the potential to transition to permanent employment.
If you are detail oriented, fluent in French, and have a passion for providing exceptional customer service, we encourage you to apply.
Advantages
- Comprehensive training provided.
- Professional work environment.
- Opportunities for permanent hire and advancement.
- Competitive hourly wage of $35/hour.
Responsibilities
- Create and maintain customer accounts and professional profiles within SAP (IRIS) and Salesforce.com, ensuring 100% synchronization between the CRM and ERP environments.
- Manage and update territory assignments to ensure sales teams have accurate visibility and reporting capabilities.
...
- Generate and analyze monthly audit reports to identify data discrepancies; collaborate with the Department Manager to implement corrective actions and maintain data hygiene.
- Execute the entry of non-contracted pricing for Vision Care and Surgical business units within SAP.
- Ensure all pricing data aligns with approved business and finance guidelines, preventing billing errors and revenue leakage.
- Act as the primary point of contact for end-user system issues, providing immediate troubleshooting for Salesforce and SAP workflows.
- Bridge the communication gap between business end-users and technical IT teams to resolve complex production bugs or system enhancements.
- Develop and maintain comprehensive user guides and technical training documentation.
- Conduct interactive training sessions for staff on new system functionality and best practices for data entry.
- Strictly adhere to the company’s Quality Management System (QMS) to ensure all data-related tasks meet regulatory and internal standards.
Qualifications
-Hands-on experience with SAP (IRIS) is required. Candidates must understand how customer master data and pricing structures function within an ERP environment.
-Strong working knowledge of Salesforce.com. Experience with data synchronization between CRM and back-end systems is highly preferred.
- Must be comfortable managing large datasets. Proficiency with VLOOKUPs, Pivot Tables, and complex formulas is essential for data auditing and reporting.
- Professional fluency in both languages is required. The candidate must be able to provide technical support and create documentation for French-speaking customers and stakeholders.
- A "quality-first" approach to work, with an obsessive attention to detail to ensure zero-error data entry.
-Proven ability to act as a Tier 1 Support lead, troubleshooting end-user issues and acting as a liaison between business users and IT technical teams.
Summary
If you are interested, apply now!
This is for an active posting.
**While we welcome all applications, please note that only those candidates selected for an interview will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
