Bilingual French Customer Service Representative - Remote

Start Date: Monday, March 25th
Remote
Pay: $21.30/ hour
Contract for 3 weeks (potential for extension)

Hours of Operation: Monday - Sunday rotational shifts between the following 3 shifts:
8:00 am- 4:30 pm
11 am- 7:30 pm
2:30 pm- 11:00 pm

Training on March 25th will begin promptly at 9:30 am
Equipment not provided - must have PC, headset, and private workspace

Get your foot in the door with a great organization

Advantages
Why do you want the job?
- Remote
- Get your foot in the door with a great organization
- Possibility for extension
- Growth opportunities internally
- Educational furthering is encouraged


Responsibilities
- Handling inbound calls and emails from customers
- Providing customers with details about their benefits coverage
- Routing calls to the appropriate department
- Updating customer's accounts after every transaction
- Pass along escalations
- Provide top not service on every day

Qualifications
- Bilingual in French & English
= Excellent communication skills ( written and spoken in both languages
- Call center experience
- Customer Service experience
- Proficient in Microsoft Office and PC
- Professional and team player

Summary
If you are interested and would like to apply:
1) Apply Online
2) Send a copy of your resume to andrea.francis@randstad.ca and mention " Bilingual Customer Service - Benefits"

Looking forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.