As the Analyst, Contingent Workforce Program, you will be responsible for supporting the Contingent Workforce Program, part of the HR Process Delivery team, through a range of activities including business analysis, project co-ordination, user experience, relationship management and continuous improvement. The role applies proficient business analysis skills to assist with monitoring work progress, responding to changing priorities, adjusting and resolving obstacles. This role exercises independent judgement within defined procedures ensuring the team maximizes process delivery efficiency.
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As a member of the Contingent Workforce Program team, you will be responsible for supporting the function through a range of activities including, manage all inquiries and escalations received in the Contingent Workforce Program Mailbox and act as a central point of contact in triaging and investigating inquiries and issues raised. You will generate reports based on business needs on both an ad-hoc basis and regular interval basis and manually onboard applicable contingent workers (CW) in Workday. In this role, there are components that involves record management, governance and administration where you will record and track progress on resolution of cases including documenting updates, reporting and remediating systemic and process issues and upload, and manage all program related initiative documents to the CWP SharePoint.
Our client, a top 5 bank, is looking for a Business Analyst in Toronto for a 12-month contract
Working Hours: Mon - Fri 9-5
Advantages
• Well known and reputable financial company
• Good opportunity to grow within a large financial institution
• Payrate: $33.83/h
• Working Hours: Mon - Fri 9-5
• Hybrid role: In Office Mondays and 1st Friday of the Month (could potentially change)
Responsibilities
· Business Management - Support the team, work in a fast-paced environment to effectively execute strategic priorities of varying complexity. Strong communication skills, both written and verbal, and identify and implement opportunities for improving the efficiency of processes within CWP.
· Project Delivery - Support the delivery of priority projects, processes, reporting and work packages. Perform business analysis, document current and future state processes and partner on change management activities to support initiatives.
· Relationship Management - Maintain professional relationships with multiple partners and clients through excellent interpersonal skills. Communicate proactively with colleagues to plan and organize work across stakeholders. Liaise with stakeholders to solicit their input into the development of new or enhanced business processes, and to ensure aligned operations and communications.
· Reporting - Track progress and conduct analysis of data and reports. Support in the tracking and communication of performance metrics.
Qualifications
Must haves:
1. 2+ of years of experience - preferably with a HR background/Large Corporate setting/Bank
2. Previous experience analyzing current process, identifying inefficiencies and recommending improvements
3. Strong written and verbal communication and experience with stakeholder engagement
4. Excel knowledge- analyzing and generating reports
5. Previous experience managing a mailbox (inquiries, escalations, stakeholder communication)
6. Technical acumen - Comfortable working with different systems
Nice to have:
· Workday experience /ECM
Soft Skills:
· You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
· You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
· You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
· You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
· Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
· You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
· Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
Summary
Interested in the role in Toronto? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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As the Analyst, Contingent Workforce Program, you will be responsible for supporting the Contingent Workforce Program, part of the HR Process Delivery team, through a range of activities including business analysis, project co-ordination, user experience, relationship management and continuous improvement. The role applies proficient business analysis skills to assist with monitoring work progress, responding to changing priorities, adjusting and resolving obstacles. This role exercises independent judgement within defined procedures ensuring the team maximizes process delivery efficiency.
As a member of the Contingent Workforce Program team, you will be responsible for supporting the function through a range of activities including, manage all inquiries and escalations received in the Contingent Workforce Program Mailbox and act as a central point of contact in triaging and investigating inquiries and issues raised. You will generate reports based on business needs on both an ad-hoc basis and regular interval basis and manually onboard applicable contingent workers (CW) in Workday. In this role, there are components that involves record management, governance and administration where you will record and track progress on resolution of cases including documenting updates, reporting and remediating systemic and process issues and upload, and manage all program related initiative documents to the CWP SharePoint.
...
Our client, a top 5 bank, is looking for a Business Analyst in Toronto for a 12-month contract
Working Hours: Mon - Fri 9-5
Advantages
• Well known and reputable financial company
• Good opportunity to grow within a large financial institution
• Payrate: $33.83/h
• Working Hours: Mon - Fri 9-5
• Hybrid role: In Office Mondays and 1st Friday of the Month (could potentially change)
Responsibilities
· Business Management - Support the team, work in a fast-paced environment to effectively execute strategic priorities of varying complexity. Strong communication skills, both written and verbal, and identify and implement opportunities for improving the efficiency of processes within CWP.
· Project Delivery - Support the delivery of priority projects, processes, reporting and work packages. Perform business analysis, document current and future state processes and partner on change management activities to support initiatives.
· Relationship Management - Maintain professional relationships with multiple partners and clients through excellent interpersonal skills. Communicate proactively with colleagues to plan and organize work across stakeholders. Liaise with stakeholders to solicit their input into the development of new or enhanced business processes, and to ensure aligned operations and communications.
· Reporting - Track progress and conduct analysis of data and reports. Support in the tracking and communication of performance metrics.
Qualifications
Must haves:
1. 2+ of years of experience - preferably with a HR background/Large Corporate setting/Bank
2. Previous experience analyzing current process, identifying inefficiencies and recommending improvements
3. Strong written and verbal communication and experience with stakeholder engagement
4. Excel knowledge- analyzing and generating reports
5. Previous experience managing a mailbox (inquiries, escalations, stakeholder communication)
6. Technical acumen - Comfortable working with different systems
Nice to have:
· Workday experience /ECM
Soft Skills:
· You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
· You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
· You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
· You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
· Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
· You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
· Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
Summary
Interested in the role in Toronto? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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