We are seeking a proactive and highly organized Business Analyst II to join our Merchant Solutions team for a 10-month contract. This role is at the forefront of emerging trends in the financial industry, including e-commerce and payment innovation. You will provide critical support for the effective execution of major merchant customer rollouts and projects involving Point of Sale (POS) devices. As a subject matter expert and conduit between teams, you will ensure that these initiatives are completed on schedule, within budget, and deliver an exceptional experience to our business clients.
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Work Location: Hybrid (3 days per week onsite, 2 days WFH) Toronto, ON. (Note: Onsite requirement increases to 4 days in 2026).
Duration: 10 Months (Maternity Leave Backfill).
Schedule: Monday to Friday, core business hours (37.5 hours per week).
Start Date: ASAP.
In this role, you will support various rollout projects by managing documentation, procedures, and timelines for POS device initiatives. You will operate in a collaborative environment with a team of eight, interacting with cross-functional stakeholders to gather requirements and establish detailed project work-back schedules. Your day-to-day will involve a high volume of meetings, project documentation, note-taking, and the generation of reports to keep various rollouts on track.
This position offers a unique opportunity to work with Canada's only fully bank-owned and operated merchant acquirer, managing everything from authorization to clearing and settlement.
Advantages
Industry Exposure: Gain deep experience in the rapidly evolving e-commerce and payments innovation sector.
Professional Growth: Opportunity to grow your career within a top-tier, well-known Canadian financial institution.
Collaborative Culture: Work within a tight-knit team of eight that emphasizes collaboration and mutual support.
Strategic Impact: Directly contribute to the success of major retail rollouts across Canada.
Responsibilities
Project Execution & Requirements Gathering
Requirement Management: Identify and organize complex project requirements across multiple stakeholders, ensuring all business needs are captured.
Timeline Development: Set clear targets and objectives; develop detailed work-back schedules to ensure all project milestones are met.
Advocacy: Act as a conduit for team requirements and priorities throughout the project planning and execution phases.
Rollout Support: Provide hands-on support for major merchant customer rollouts involving technical POS hardware.
Documentation & Reporting
Process Documentation: Capture and document end-to-end processes and procedures to support different operational teams within the Merchant Solutions Group.
Reporting: Create and maintain project reports, schedules, and meeting minutes to ensure transparency and accountability.
Note Taking: Participate in a high volume of stakeholder meetings, ensuring critical decisions and action items are recorded and tracked.
Stakeholder Engagement
Influencing: Effectively impact and influence individuals at all organizational levels to drive projects forward.
Vendor Coordination: Where applicable, interact with external partners to ensure hardware delivery and project alignment.
SME Support: Serve as a subject matter expert for merchant delivery initiatives, ensuring an exceptional end-user experience.
Qualifications
Mandatory Requirements
Experience: 2–4 years of professional experience as a Business Analyst, preferably within a corporate project environment.
Technical Skills: Advanced proficiency in the Microsoft Office Suite (Excel is a must) and experience with MS Project.
Requirements Gathering: Demonstrated expertise in identifying and organizing complex technical and business requirements.
Documentation Skills: Strong ability to draft professional procedures, process maps, and technical reports.
Communication: Exceptional written and verbal communication skills; ability to influence stakeholders and manage a high volume of meetings.
Work Ethic: Exceptional self-motivation with a track record of meeting strict deadlines.
Education: Post-secondary education is required.
Preferred Qualifications
Prior experience within a Banking or Financial Institution.
Direct experience with Point of Sale (POS) device projects or payment technology rollouts.
Experience with Vendor Management.
Familiarity with Remedy or SQL.
Summary
Ready to start your journey with a leader in the financial industry? Apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are seeking a proactive and highly organized Business Analyst II to join our Merchant Solutions team for a 10-month contract. This role is at the forefront of emerging trends in the financial industry, including e-commerce and payment innovation. You will provide critical support for the effective execution of major merchant customer rollouts and projects involving Point of Sale (POS) devices. As a subject matter expert and conduit between teams, you will ensure that these initiatives are completed on schedule, within budget, and deliver an exceptional experience to our business clients.
Work Location: Hybrid (3 days per week onsite, 2 days WFH) Toronto, ON. (Note: Onsite requirement increases to 4 days in 2026).
Duration: 10 Months (Maternity Leave Backfill).
Schedule: Monday to Friday, core business hours (37.5 hours per week).
Start Date: ASAP.
In this role, you will support various rollout projects by managing documentation, procedures, and timelines for POS device initiatives. You will operate in a collaborative environment with a team of eight, interacting with cross-functional stakeholders to gather requirements and establish detailed project work-back schedules. Your day-to-day will involve a high volume of meetings, project documentation, note-taking, and the generation of reports to keep various rollouts on track.
...
This position offers a unique opportunity to work with Canada's only fully bank-owned and operated merchant acquirer, managing everything from authorization to clearing and settlement.
Advantages
Industry Exposure: Gain deep experience in the rapidly evolving e-commerce and payments innovation sector.
Professional Growth: Opportunity to grow your career within a top-tier, well-known Canadian financial institution.
Collaborative Culture: Work within a tight-knit team of eight that emphasizes collaboration and mutual support.
Strategic Impact: Directly contribute to the success of major retail rollouts across Canada.
Responsibilities
Project Execution & Requirements Gathering
Requirement Management: Identify and organize complex project requirements across multiple stakeholders, ensuring all business needs are captured.
Timeline Development: Set clear targets and objectives; develop detailed work-back schedules to ensure all project milestones are met.
Advocacy: Act as a conduit for team requirements and priorities throughout the project planning and execution phases.
Rollout Support: Provide hands-on support for major merchant customer rollouts involving technical POS hardware.
Documentation & Reporting
Process Documentation: Capture and document end-to-end processes and procedures to support different operational teams within the Merchant Solutions Group.
Reporting: Create and maintain project reports, schedules, and meeting minutes to ensure transparency and accountability.
Note Taking: Participate in a high volume of stakeholder meetings, ensuring critical decisions and action items are recorded and tracked.
Stakeholder Engagement
Influencing: Effectively impact and influence individuals at all organizational levels to drive projects forward.
Vendor Coordination: Where applicable, interact with external partners to ensure hardware delivery and project alignment.
SME Support: Serve as a subject matter expert for merchant delivery initiatives, ensuring an exceptional end-user experience.
Qualifications
Mandatory Requirements
Experience: 2–4 years of professional experience as a Business Analyst, preferably within a corporate project environment.
Technical Skills: Advanced proficiency in the Microsoft Office Suite (Excel is a must) and experience with MS Project.
Requirements Gathering: Demonstrated expertise in identifying and organizing complex technical and business requirements.
Documentation Skills: Strong ability to draft professional procedures, process maps, and technical reports.
Communication: Exceptional written and verbal communication skills; ability to influence stakeholders and manage a high volume of meetings.
Work Ethic: Exceptional self-motivation with a track record of meeting strict deadlines.
Education: Post-secondary education is required.
Preferred Qualifications
Prior experience within a Banking or Financial Institution.
Direct experience with Point of Sale (POS) device projects or payment technology rollouts.
Experience with Vendor Management.
Familiarity with Remedy or SQL.
Summary
Ready to start your journey with a leader in the financial industry? Apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
