Call Centre Representative

They are looking for someone who is a confident communicator and thrives in fast-paced environments. You must be able to balance customer interaction with behind-the-scenes coordination and admin work.

If you are a...

✔️ Detail-oriented professional with a strong phone presence
✔️ Quick learner who thrives in ever-changing environments
✔️ Team player with a proactive mindset and a passion for delivering exceptional service

…then this could be the perfect opportunity for you!

Advantages
What’s in it for YOU:

• Compensation of $45,000 annually with bonus potential
• Benefits after 3 months, 2 weeks vacation to start
• Monday-Friday 9:00am-5:00pm
• Hybrid work model - 2 days work from home, 3 days in the office per week
• TTC friendly office location in downtown Toronto
• Excellent company culture - fun and social

Responsibilities
In this role, you will:

Call Centre Responsibilities
• Review training materials and campaign documentation to confidently communicate with investors
• Handle inbound calls, return voicemail messages, and assist with outbound call campaigns
• Accurately record and maintain call logs and activity

Administrative Support
• Assist with weekly and monthly reporting
• Take on other administrative tasks as needed to support campaign execution

Qualifications
What you'll bring to the table:
• Previous experience in a call centre or customer service environment
• Excellent verbal and written communication skills
• A polished and professional phone manner with strong customer service focus
• The ability to multitask, adapt quickly, and stay organized under pressure
• Bilingual English/French would be an asset

Summary
If you meet all or most of the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.