Candidate Information Representative

Our client is looking for a Candidate Information Representative to serve as a welcoming first point of contact for certification candidates while supporting critical exam and registration processes. This role is ideal for someone who enjoys helping others, excels at staying organized, and values accuracy and confidentiality. If you're a proactive communicator that may also be Bilingual English/French with strong administrative skills and a calm, professional presence, this may be the perfect fit!

Advantages
What’s in it for YOU:

• Compensation of $52,000-54,000 annually for unilingual candidates & $54,000-$56,000 for bilingual candidates
• Benefits package after 3 months, RRSP contribution
• 2 weeks vacation, paid sick days, summer Friday hours and holiday closures
• Monday-Friday 8:30am-5:00pm - Majority of work (4-5 days) will be in the office
• Located in mid-town Toronto, close to transit options

Responsibilities
What YOU will be doing as the Candidate Information Representative:

Reception and Candidate Support
• Greet office visitors and assist candidates in person, via phone, and by email
• Respond to inquiries about certification processes and provide support with the Candidate Portal
• Open and process incoming mail and courier deliveries
• Redirect calls and emails to appropriate departments

Examination and Certification Process Support
• Scan candidate photos and upload data accurately
• Assist with mass email communications, including application and confirmation emails
• File candidate documentation and support records archiving and storage
• Maintain tracking logs and ensure secure handling of exam materials

General Office Administration
• Support other administrative and clerical tasks as needed
• Maintain confidentiality and uphold security protocols at all times
• Lift and organize materials and boxes (up to approx. 35 lbs.) as required

Qualifications
What YOU bring to the table:

Education and Experience:
• Previous administrative or reception experience (2-3 years)
• Post-secondary degree or diploma, preferred

Skills & Attributes
• Bilingual in English and French strongly preferred
• Excellent written and verbal communication skills
• Calm and positive demeanor when dealing with clients from diverse backgrounds
• Strong time management and multitasking abilities
• High attention to detail with accurate data entry and record keeping
• Able to work collaboratively as part of a small, mission-driven team
• Adaptable, resourceful, and able to work under pressure
• Physically able to lift and move boxes as needed

Technical Proficiency
• MS Word, Excel & Outlook (intermediate level)
• Strong keyboarding and data entry skills
• Experience with relational databases (training provided)
• General computer literacy and adaptability to new systems

Summary
If you meet all or most of the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.