Our client, a recognized leader in the insurance and financial services sector, is currently looking for 4 detail-oriented professionals to fill the position of Claims Support Agent
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As a Claims Support Agent, you will join a collaborative team and play a central role in analyzing, processing, and entering health and dental insurance claims. Offered as a 100% remote position from Quebec City, this role allows you to thrive in a stimulating environment where a human-centric culture and mutual support are top priorities. 100% remote position also accessible from Montreal.
Advantages
Complete IT equipment provided to your home (two monitors, docking station, headset, keyboard with numeric keypad).
Flexible and stable schedule of 7.5 hours per day, Monday through Friday.
Structured 6-week training program provided by a dedicated trainer.
Work environment focused on team spirit and collaboration.
Real opportunity for extension or conversion to permanent employment.
Responsibilities
Analyze and process health and dental insurance claims to validate claim eligibility.
Perform data entry and accurately record claims into software systems.
Perform manual payment calculations and necessary financial adjustments.
Apply current criteria, payment policies, and selection standards.
Forward files requiring specialized evaluation in writing to expert consultants (physicians, dentists, pharmacists).
Meet production targets set at approximately 35 processed files per day.
Exchange routine information with internal customer service teams and brokers.
Qualifications
Diploma of College Studies (DEC) in Insurance or equivalent training, OR a minimum of two (2) years of relevant experience in health and dental claims processing and support.
Proficiency in Microsoft Office tools and strong technological ease.
Rigor, attention to detail in data entry, autonomy, and excellent adaptability.
Intermediate to advanced bilingualism in French and English (spoken and written).
In accordance with the requirements of Law 96, proficiency in English is required for the Claims Support Agent position. As part of their duties, the candidate will be required to communicate regularly, both orally and in writing, with colleagues, partners, and policyholders located outside Quebec—particularly in Ontario—as well as use technological tools and documentation in English.
Summary
Interested in the Claims Support Agent position? Send your resume today to: melissa.bernier@randstad.ca
Referral Program
Know someone qualified for the Claims Support Agent role in Quebec City? Refer them to us! A generous referral bonus will be offered for any recommendation leading to a successful hire.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Our client, a recognized leader in the insurance and financial services sector, is currently looking for 4 detail-oriented professionals to fill the position of Claims Support Agent
As a Claims Support Agent, you will join a collaborative team and play a central role in analyzing, processing, and entering health and dental insurance claims. Offered as a 100% remote position from Quebec City, this role allows you to thrive in a stimulating environment where a human-centric culture and mutual support are top priorities. 100% remote position also accessible from Montreal.
Advantages
Complete IT equipment provided to your home (two monitors, docking station, headset, keyboard with numeric keypad).
Flexible and stable schedule of 7.5 hours per day, Monday through Friday.
Structured 6-week training program provided by a dedicated trainer.
Work environment focused on team spirit and collaboration.
Real opportunity for extension or conversion to permanent employment.
Responsibilities
Analyze and process health and dental insurance claims to validate claim eligibility.
Perform data entry and accurately record claims into software systems.
...
Perform manual payment calculations and necessary financial adjustments.
Apply current criteria, payment policies, and selection standards.
Forward files requiring specialized evaluation in writing to expert consultants (physicians, dentists, pharmacists).
Meet production targets set at approximately 35 processed files per day.
Exchange routine information with internal customer service teams and brokers.
Qualifications
Diploma of College Studies (DEC) in Insurance or equivalent training, OR a minimum of two (2) years of relevant experience in health and dental claims processing and support.
Proficiency in Microsoft Office tools and strong technological ease.
Rigor, attention to detail in data entry, autonomy, and excellent adaptability.
Intermediate to advanced bilingualism in French and English (spoken and written).
In accordance with the requirements of Law 96, proficiency in English is required for the Claims Support Agent position. As part of their duties, the candidate will be required to communicate regularly, both orally and in writing, with colleagues, partners, and policyholders located outside Quebec—particularly in Ontario—as well as use technological tools and documentation in English.
Summary
Interested in the Claims Support Agent position? Send your resume today to: melissa.bernier@randstad.ca
Referral Program
Know someone qualified for the Claims Support Agent role in Quebec City? Refer them to us! A generous referral bonus will be offered for any recommendation leading to a successful hire.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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