Our client, a leading financial institution, is seeking a Consultant, Accessibility Compliance to join their People, Culture & Brand division, specifically within the Client Experience Team. This newly created role reflects the organization’s commitment to governance excellence and enhanced regulatory oversight, particularly in accessibility compliance.
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As part of the broader mandate to improve the experience for individuals with disabilities and senior clients, the successful candidate will support the Senior Director, Client Experience, by ensuring oversight mechanisms and compliance structures meet evolving legislative and regulatory requirements across multiple jurisdictions (excluding the US).
Advantages
•Hybrid work model with a centrally located office at 81 Bay Street, Toronto.
•Strategic, high-impact project work with senior leadership visibility.
•Opportunity to work on newly launched regulatory initiatives.
•Possibility of contract extension based on performance and business needs.
•Exposure to global accessibility regulations and compliance best practices.
•Work with a collaborative and mission-driven team committed to client-centric innovation.
Responsibilities
•Support the Oversight Function Lead in managing regulatory compliance for accessibility across Canadian provinces and global (non-US) regions.
•Conduct risk assessments and provide proactive, specialized compliance analysis and advice.
•Ensure the accessibility compliance program is aligned with the Regulatory Compliance Management (RCM) framework.
•Track, analyze, and summarize regulatory developments and deficiency action plans.
•Manage compliance review meetings and lead stakeholder discussions.
•Coordinate the submission of regulatory reports, including the Chief Compliance Officer’s Report.
•Maintain and update the RCM Library and ensure policy alignment.
•Assist in setting up new Regulatory Group Topics (RGTs) and controls.
Qualifications
Must-Have Experience and Skills:
•4–5 years of experience in compliance, regulatory environments, or risk management.
•Strong knowledge of provincial and global (non-US) accessibility laws and regulations.
•Experience with RCM frameworks and conducting risk assessments.
•Proficiency in Microsoft Excel (pivot tables, lookups, summarizing data).
•Proven ability to manage compliance processes and reporting.
Nice to Have:
•Background in business analysis or experience at a consulting firm.
•Familiarity with accessibility challenges or working with individuals with disabilities.
•Experience in process documentation and continuous improvement.
Soft Skills:
•High attention to detail and analytical thinking.
•Self-motivated with the ability to work independently.
•Strong stakeholder engagement and relationship-building skills.
•Ability to manage multiple priorities in a dynamic environment.
•Values-driven professional with a commitment to trust, teamwork, and accountability.
Summary
This is an exciting opportunity to help shape and implement a robust accessibility compliance framework at one of Canada’s top financial institutions. You will play a pivotal role in aligning the organization’s regulatory compliance efforts with evolving standards and client expectations. If you are a proactive compliance professional with a passion for accessibility and governance, we want to hear from you.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Our client, a leading financial institution, is seeking a Consultant, Accessibility Compliance to join their People, Culture & Brand division, specifically within the Client Experience Team. This newly created role reflects the organization’s commitment to governance excellence and enhanced regulatory oversight, particularly in accessibility compliance.
As part of the broader mandate to improve the experience for individuals with disabilities and senior clients, the successful candidate will support the Senior Director, Client Experience, by ensuring oversight mechanisms and compliance structures meet evolving legislative and regulatory requirements across multiple jurisdictions (excluding the US).
Advantages
•Hybrid work model with a centrally located office at 81 Bay Street, Toronto.
•Strategic, high-impact project work with senior leadership visibility.
•Opportunity to work on newly launched regulatory initiatives.
•Possibility of contract extension based on performance and business needs.
•Exposure to global accessibility regulations and compliance best practices.
•Work with a collaborative and mission-driven team committed to client-centric innovation.
...
Responsibilities
•Support the Oversight Function Lead in managing regulatory compliance for accessibility across Canadian provinces and global (non-US) regions.
•Conduct risk assessments and provide proactive, specialized compliance analysis and advice.
•Ensure the accessibility compliance program is aligned with the Regulatory Compliance Management (RCM) framework.
•Track, analyze, and summarize regulatory developments and deficiency action plans.
•Manage compliance review meetings and lead stakeholder discussions.
•Coordinate the submission of regulatory reports, including the Chief Compliance Officer’s Report.
•Maintain and update the RCM Library and ensure policy alignment.
•Assist in setting up new Regulatory Group Topics (RGTs) and controls.
Qualifications
Must-Have Experience and Skills:
•4–5 years of experience in compliance, regulatory environments, or risk management.
•Strong knowledge of provincial and global (non-US) accessibility laws and regulations.
•Experience with RCM frameworks and conducting risk assessments.
•Proficiency in Microsoft Excel (pivot tables, lookups, summarizing data).
•Proven ability to manage compliance processes and reporting.
Nice to Have:
•Background in business analysis or experience at a consulting firm.
•Familiarity with accessibility challenges or working with individuals with disabilities.
•Experience in process documentation and continuous improvement.
Soft Skills:
•High attention to detail and analytical thinking.
•Self-motivated with the ability to work independently.
•Strong stakeholder engagement and relationship-building skills.
•Ability to manage multiple priorities in a dynamic environment.
•Values-driven professional with a commitment to trust, teamwork, and accountability.
Summary
This is an exciting opportunity to help shape and implement a robust accessibility compliance framework at one of Canada’s top financial institutions. You will play a pivotal role in aligning the organization’s regulatory compliance efforts with evolving standards and client expectations. If you are a proactive compliance professional with a passion for accessibility and governance, we want to hear from you.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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