Corporate Real Estate Analyst

This position is based at our Downtown Toronto location, with the successful candidate also responsible for overseeing operations at our Brampton office.

Advantages
Long term contract
Possibility of Extension
Opportunity to gain valuable experience in the company
Payrate: $43.04/h

Responsibilities
Responsibilities:
Planning
 Supports the promotion and execution of strategic space planning to efficiently facilitate the management of their assigned CRE portfolio
 Helps support facility-specific goals which contribute to improved efficiency
 Identifies and suggests possible process improvements leading to increased client satisfaction

Operations
 Work with CRE Manager and Welcome Desk Host to ensure the regional CRE Ops organization follows company processes and policies (in particular: finance, legal, compliance, health & safety, security, and risk)
 Manage a portfolio of offices ensuring staff receive a consistent, and positive workplace experience
 Address customer tickets, suggestions, complaints, provide appropriate solutions and alternatives within the SLAs, and follow up to ensure resolution
 Follow approved communication procedures, guidelines, and policies
 Supports office moves, relocations, and refreshes
 Assists in the development and management of functional budgets and metrics
 Plans and supports business meetings and office social events

Vendor Assistance
 Supervise contractors completing maintenance and improvement projects including electrical, security, janitorial, and utilities
 Manage food and beverage vendors to ensure consistent and high-quality service is delivered
 Responsible for creating and maintaining vendor purchase orders and tracking against budget

Business Continuity Health & Safety
 Supports Business Continuity Planning across their CRE portfolio
 Shares accountability for compliance with HSE regulations regarding statutory and building policies and procedures, works to implement safety and emergency preparedness policies and procedures with staff
 Works with the safety team to ensure compliance of annual fire drills, safety awareness, emergency supplies and regular safety training

Property Management
 Perform regular inspections ensuring the portfolio is properly maintained, coordinating timely repairs, executed with minimal disruption.
 Communicates and coordinates with property management on various issues such as building maintenance, security, safety (smoke detectors, sprinkler system, emergency lighting), and Heating, Ventilation and Air Conditioning (HVAC) needs

Stakeholder Management
 Helps to establish and maintain successful working relationships with landlords, property managers as well as appropriate vendors and corporate groups
 Partners with counterparts in IT (End user, Network and AV), Procurement, Security, and Operations, providing the cross-functional representation in region


Qualifications
Required Skills
 Customer Service or hospitality experience
 Strong interpersonal skills
 Presentable and professional demeanor
 Fluency in written and verbal English
 Strong written communications skills - clarity and grammar - for employee-facing materials
 Confidence and experience interacting with individuals at all levels
 Ability to solve problems using situational judgement and prioritize independently
 Office administration skills - MS Office skills, particularly Outlook, Excel and Word

Preferred Skills
 French or Spanish language skills an advantage, but not a requirement
 Genuine enthusiasm and creativity
 Initiative-driven mindset
 Seeks to continuously improve processes, systems, and overall client satisfaction
 Sensibly balances timely and efficient delivery with tact and diplomacy
 Knowledge of general business, facilities management, and office support services
 Ability to develop and manage resources and programs independently
 Understanding of business planning, goal setting, and budgeting an advantage
 Familiarity with work order ticketing management systems

Education
 Desired bachelor's degree or 5 years of work experience with a focus in hospitality management or Corporate Real Estate preferred
 JHSC certification an advantage

Summary
If this role sounds like a good fit for you, please APPLY ONLINE at www.randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.