Costumer service agent/ insurance

Position: Customer Service Representative
Start Date: March 16, 2026
Term: 6-month contract, with the possibility of extension or permanency
Schedule: 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM, Monday to Friday (35 hours/week)
Salary: $22–$26/hour
Location: Downtown Montreal

Advantages
Work within a dynamic team environment.

Easily accessible by public transit.

Excellent opportunities for growth within a reputable company.

Responsibilities
Handle approximately 180 calls per day.

Identify customer needs and transfer them to the appropriate department.

Effectively use digital tools (Outlook, Teams, virtual phone systems).

Contribute to a positive and collaborative work environment.

Qualifications
trong communication and customer service skills.

Proficiency in standard office software.

Bilingualism (French and English) is required to serve clients outside of Quebec.

Experience in a call center environment is an asset, but training will be provided.

Summary
If this position speaks to you, you are available quickly, and you are motivated by this new challenge, we want to hear from you!

The hiring process is fast!

Contact me:
Mélissa :)
melissa.bernier@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.