Customer Care Representative

Location : Montreal East
Salary : 45k - 55k

Advantages
Permanent full-time position (day shift, Mon–Fri)

Competitive salary: $45,000 – $55,000 depending on experience

Group insurance

Friendly, team-oriented environment

Responsibilities
Respond to client inquiries via phone, email, or in person

Enter and track orders in the system (ERP/CRM)

Coordinate deliveries and resolve issues related to returns or logistics

Collaborate with sales, logistics, and production teams

Keep customer records up to date

Qualifications
Minimum 1–2 years of experience in customer service

Strong communication skills in French and English

Proficiency with Microsoft Office and basic systems (ERP or CRM is a plus)

Detail-oriented with strong organizational skills

Positive, customer-focused attitude

Summary
Ready to take on the challenge?

Apply online or send your resume to juliette.urbain@randstad.ca

Looking forward to connecting with you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.