We are currently hiring for a Customer Service Administrator for a 10-week contract assignment to provide administrative support to the Customer Service Department within a large manufacturing company in Guelph, ON.
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This role involves managing customer inquiries, processing orders, maintaining customer records, and coordinating with different departments to ensure customer satisfaction and smooth service delivery. The ideal candidate will have a strong background in shipping and receiving processes, along with experience using Visual Manufacturing and Excel.
This role is fully onsite in Guelph, ON. Reliable transportation to Guelph is required.
Advantages
- Competitive Pay Rate of $26-$28/hour
- Contract position with stable consistent work hours.
- Opportunity to contribute to a well established team within the manufacturing industry.
Responsibilities
- Manage and process purchase orders, ensuring accuracy and timely delivery of goods and services.
- Research and identify reliable suppliers and vendors to meet the company’s purchasing needs.
- Maintain and update vendor information to ensure contracts and agreements are current.
- Coordinate with various departments (e.g., production, warehouse, finance) to align purchasing needs with operational requirements.
- Prepare and maintain records of purchases, contracts, and other related documents.
- Process returns and exchanges as necessary and resolve any disputes related to product quality or delivery.
- Greet visitors, clients, and staff, ensuring a professional and welcoming office environment.
- Manage and maintain office supplies, ordering new stock as needed and ensuring proper inventory.
- Answer and direct phone calls, take messages, and handle general inquiries.
- Process incoming and outgoing mail, packages, and deliveries
- Maintain office cleanliness and organization, ensuring common areas are tidy and functional
Qualifications
- Proven experience in office administration or a similar role (preferably 2-5 years).
- Experience working with Visual Manufacturing software and Excel.
- Strong organizational, time-management and communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and handle multiple tasks simultaneously.
- Strong attention to detail and problem-solving skills.
- Positive attitude with a customer-service-oriented mindset.
- Ability to maintain confidentiality and handle sensitive information.
- Knowledge of office procedures and basic office equipment (printers, copiers, etc.).
- Familiarity with office management software (e.g., QuickBooks, Google Workspace) is an asset.
Summary
If you are interested in the Customer Service Administrator role, please see below how to apply:
1) Respond directly to this job posting by registering and applying to the posting directly on www.randstad.ca
2) Please also directly email: megan.cranston@randstad.ca AND saudia.yusuf@randstad.ca with the subject "Customer Service Administrator"
Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are currently hiring for a Customer Service Administrator for a 10-week contract assignment to provide administrative support to the Customer Service Department within a large manufacturing company in Guelph, ON.
This role involves managing customer inquiries, processing orders, maintaining customer records, and coordinating with different departments to ensure customer satisfaction and smooth service delivery. The ideal candidate will have a strong background in shipping and receiving processes, along with experience using Visual Manufacturing and Excel.
This role is fully onsite in Guelph, ON. Reliable transportation to Guelph is required.
Advantages
- Competitive Pay Rate of $26-$28/hour
- Contract position with stable consistent work hours.
- Opportunity to contribute to a well established team within the manufacturing industry.
Responsibilities
- Manage and process purchase orders, ensuring accuracy and timely delivery of goods and services.
- Research and identify reliable suppliers and vendors to meet the company’s purchasing needs.
- Maintain and update vendor information to ensure contracts and agreements are current.
...
- Coordinate with various departments (e.g., production, warehouse, finance) to align purchasing needs with operational requirements.
- Prepare and maintain records of purchases, contracts, and other related documents.
- Process returns and exchanges as necessary and resolve any disputes related to product quality or delivery.
- Greet visitors, clients, and staff, ensuring a professional and welcoming office environment.
- Manage and maintain office supplies, ordering new stock as needed and ensuring proper inventory.
- Answer and direct phone calls, take messages, and handle general inquiries.
- Process incoming and outgoing mail, packages, and deliveries
- Maintain office cleanliness and organization, ensuring common areas are tidy and functional
Qualifications
- Proven experience in office administration or a similar role (preferably 2-5 years).
- Experience working with Visual Manufacturing software and Excel.
- Strong organizational, time-management and communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and handle multiple tasks simultaneously.
- Strong attention to detail and problem-solving skills.
- Positive attitude with a customer-service-oriented mindset.
- Ability to maintain confidentiality and handle sensitive information.
- Knowledge of office procedures and basic office equipment (printers, copiers, etc.).
- Familiarity with office management software (e.g., QuickBooks, Google Workspace) is an asset.
Summary
If you are interested in the Customer Service Administrator role, please see below how to apply:
1) Respond directly to this job posting by registering and applying to the posting directly on www.randstad.ca
2) Please also directly email: megan.cranston@randstad.ca AND saudia.yusuf@randstad.ca with the subject "Customer Service Administrator"
Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
