Customer Service / Junior Dispatch

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melissa.cumetti@randstad.ca


Advantages
- Full time work, 8am to 5pm, flexible
- Stable work environment that is growing
- Weekly payroll (on Randstad payroll)
- Ability to learn a lot from the industry
- Pay ranges 19 - 21$/hr
- Salary reviews
- Stable environment that is growing
- Family-run


Responsibilities
- Enter new incoming loads into Axon software.
- Dispatch the load to the driver on the Axon application and route the load (calculate empty and loaded miles).
- Get real-time ETA (estimated time of arrival) from the driver by phone.
- Reply to customers on dispatch emails regarding delivery inquiries or updated ETAs.
- Enter new driver information in Axon software and upload the hiring package and driver reference back check into Axon.
- Enter fuel invoices in Axon.
- Enter bills and credit card transactions in Axon.

Custom clearance:
- Send customs invoices to the customs broker for shipment clearance.
- Check the status of shipment clearance, either by phone or website.
- Create ACE/ACI manifest in CrimsonLogic.
- Perform other duties related to data entry or customer service..

Qualifications
- Atleast 1 year experience in the Transportation Industry, office setting
- Exceptional customer service and computer skills
- Fast learner and reliable
- English is necessary, French, Punjabi and Hindi is an asset

Summary
Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Cyrus Allinia:

melissa.cumetti@randstad.ca
cyrus.allinia@randstad.ca

Add us on LinkedIn:
- https://www.linkedin.com/in/melissa-cumetti/
- https://www.linkedin.com/in/cyrus-allinia/

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.