Customer Service Representative - CREQ008808

Position: Customer Service Representative
Shift: Remote with one day a week in the office
Location: Mississauga

Advantages
Potential for extension or full-time hire based on performance.
Work for a recognized

Responsibilities
~Responsible for responding to customer requests in a prompt, accurate and professional manner. Handle any inquiries which require investigation or follow-up.
Ensure requests and inquiries are transferred to the appropriate area.
Develop and maintain good client relationships while ensuring confidentiality.
Use call tracking systems to log all inquiries for documentation purposes.

Qualifications
Qualifications include: Previous customer service experience; Excellent communication skills; and Ability to handle tasks in a professional manner.
Excellent communication skills; ability to work effectively as part of a team; a willingness to learn and adapt to change; flexibility with different shifts; previous customer service experience is required; SAP experience is an asset.

Summary
This is a remote position with the possibility of becoming full-time. Interested candidates should apply.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.