Customer service representative - return clerk

Is this position for you?
Don't wait any longer, keep reading!

Advantages
The benefits for this Order Clerk role are:

Permanent full-time position during the day. Schedule from 8 AM to 5 PM on weekdays.
Salary starting at $50,000 + annual bonus.
Comprehensive group insurance.
RRSP.
Opportunities for internal advancement and very important ongoing training.

Responsibilities
The main responsibilities for this role are:

Gathering customer needs regarding their returns and warranty claims.
Following up on requests to ensure outstanding customer service.
Following up with suppliers to ensure warranty compliance.
Following up with external representatives to understand customer needs.
Responding to inquiries by phone and email.

Qualifications
What it takes to succeed in this role:

French and English spoken and written.
Outstanding customer service, regardless of the field.
Ability to demonstrate professionalism and respond to customers while respecting company policies.
Autonomy, proactivity, and dynamism.

Summary
Is this position for you?

Full-time, long-term employment.
Growing company in Laval in the plumbing and HVAC field.
Don't wait any longer! Apply directly online or send your resume to: elisabeth.parent@randstad.ca with the subject line "Returns Clerk".

Looking forward to speaking with you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.