The largest moving company in Canada is looking for a motivated customer service representative to join its team in Lachine. If you're resourceful, quick to learn, and comfortable working with clients, this position is for you.
...
You will thrive in a dynamic, stimulating, and ever-evolving environment, surrounded by a strong and passionate team. Every day is different: there's always something new to learn, and you'll never get bored. Your role will be essential in ensuring a seamless customer experience, from order tracking to final delivery.
The position is based in Lachine, in an area easily accessible by public transportation. The start date is immediate.
Flexible hours, Monday to Friday, from 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM.
Base salary: \$45,000 per year, with opportunities for growth and performance-based increases.
Advantages
* Competitive and progressive compensation: competitive salary with increases based on individual performance.
* Stimulating work environment: you'll work in a dynamic setting, where each day is different, with numerous opportunities for learning and growth.
* Strong team culture: family-like and collaborative atmosphere, with regular team events, weekly meetings, and townhalls to promote teamwork and open communication.
* Group benefits with Canada Life: after three months, you'll receive full coverage, including life insurance, disability insurance, and an employee assistance program to support you in all situations.
* Easy access by public transportation: the workplace is conveniently located, ideal for those using public transit.
* Dynamic and collaborative work atmosphere: in a team where you’ll never get bored, and where everyone plays a key role in delivering exceptional customer service.
Responsibilities
* Manage interactions with clients, whether by phone, email, or chat, ensuring clear and effective communication.
* Provide real-time updates on the status of deliveries and offer solutions tailored to the customers' needs.
* Use internal systems to manage customer information and track deliveries accurately.
* Resolve complaints professionally, handling even difficult situations calmly and efficiently.
* Work closely with dispatch teams, drivers, and warehouses to ensure optimal delivery coordination.
Qualifications
* Proficiency in both French and English required to interact with clients and English-speaking partners in Canada.
* Excellent communication skills, both verbal and written.
* Strong attention to detail and ability to quickly resolve problems.
* Good command of computer tools, CRM software, and logistics platforms.
* Ability to remain calm under pressure and manage customer frustration effectively.
* Previous experience in customer service or logistics is a plus.
Summary
Do you have excellent proficiency in both French and English, as well as a natural ability to communicate with clients? Are you known for your attention to detail, your calm under pressure, and your ability to resolve issues effectively? Do you have experience with computer tools, logistics platforms, and customer service?
If so, this position is made for you. Don’t miss this opportunity — apply today!
Click on "Apply Now" or send your resume to: pierce.ashton-kane@randstad.ca
You can also contact me via LinkedIn: https://www.linkedin.com/in/pierce-ashton-kane-868361182/
Looking forward to hearing from you soon!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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The largest moving company in Canada is looking for a motivated customer service representative to join its team in Lachine. If you're resourceful, quick to learn, and comfortable working with clients, this position is for you.
You will thrive in a dynamic, stimulating, and ever-evolving environment, surrounded by a strong and passionate team. Every day is different: there's always something new to learn, and you'll never get bored. Your role will be essential in ensuring a seamless customer experience, from order tracking to final delivery.
The position is based in Lachine, in an area easily accessible by public transportation. The start date is immediate.
Flexible hours, Monday to Friday, from 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM.
Base salary: \$45,000 per year, with opportunities for growth and performance-based increases.
Advantages
* Competitive and progressive compensation: competitive salary with increases based on individual performance.
* Stimulating work environment: you'll work in a dynamic setting, where each day is different, with numerous opportunities for learning and growth.
...
* Strong team culture: family-like and collaborative atmosphere, with regular team events, weekly meetings, and townhalls to promote teamwork and open communication.
* Group benefits with Canada Life: after three months, you'll receive full coverage, including life insurance, disability insurance, and an employee assistance program to support you in all situations.
* Easy access by public transportation: the workplace is conveniently located, ideal for those using public transit.
* Dynamic and collaborative work atmosphere: in a team where you’ll never get bored, and where everyone plays a key role in delivering exceptional customer service.
Responsibilities
* Manage interactions with clients, whether by phone, email, or chat, ensuring clear and effective communication.
* Provide real-time updates on the status of deliveries and offer solutions tailored to the customers' needs.
* Use internal systems to manage customer information and track deliveries accurately.
* Resolve complaints professionally, handling even difficult situations calmly and efficiently.
* Work closely with dispatch teams, drivers, and warehouses to ensure optimal delivery coordination.
Qualifications
* Proficiency in both French and English required to interact with clients and English-speaking partners in Canada.
* Excellent communication skills, both verbal and written.
* Strong attention to detail and ability to quickly resolve problems.
* Good command of computer tools, CRM software, and logistics platforms.
* Ability to remain calm under pressure and manage customer frustration effectively.
* Previous experience in customer service or logistics is a plus.
Summary
Do you have excellent proficiency in both French and English, as well as a natural ability to communicate with clients? Are you known for your attention to detail, your calm under pressure, and your ability to resolve issues effectively? Do you have experience with computer tools, logistics platforms, and customer service?
If so, this position is made for you. Don’t miss this opportunity — apply today!
Click on "Apply Now" or send your resume to: pierce.ashton-kane@randstad.ca
You can also contact me via LinkedIn: https://www.linkedin.com/in/pierce-ashton-kane-868361182/
Looking forward to hearing from you soon!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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