Your next dream job opportunity is here!
Are you a proactive person with an impeccable sense of customer service?
Are you looking for a constructive work environment where everyone works as a team?
Are you bilingual and available to commute to Laval every day?
...
I have the job for you! Our client, a major metal enclosure manufacturer based in Laval, is looking for a customer service representative to join their team!
Stable, permanent job
Full-time day position
Salary starting at $60k
Advantages
The advantages for the customer service representative role are:
A competitive salary of $60,000 to $70,000 per year.
Comprehensive group insurance, including dental and vision care, and life insurance.
An RRSP plan with employer matching.
A casual dress code.
A collaborative and supportive work environment.
The provided documents did not mention the number of vacation weeks or the summer hours.
Responsibilities
Here are the responsibilities for the customer service representative role, based on the provided information:
Serve as the primary point of contact for clients via phone and email.
Process and manage product orders, from reception to delivery.
Follow up on orders with clients to ensure their satisfaction and address any concerns.
Collaborate with the production and sales teams to meet and exceed customer expectations.
Act as a liaison between distributors and customers.
Handle special requests and follow up with production.
Update customer files.
Qualifications
What you need to succeed in this role:
Previous experience in customer service (1 to 3 years) in a manufacturing environment.
Experience in a B2B environment.
Excellent computer skills, with a good command of Excel and ERP systems.
Ability to communicate clearly and positively, both verbally and in writing.
A proactive, autonomous personality with the ability to manage stress.
A positive attitude, and a willingness to learn and adapt in a fast-paced, informal work environment.
Summary
If you are passionate about customer service, enjoy working in a team, and want to thrive in an innovative company, this position is for you. Success will be measured by customer satisfaction, and your contribution will be valued within an open and collaborative company culture.
The position is based 100% on-site in Laval to facilitate collaboration with the production and design teams. Great flexibility is offered for start and end times of the day.
To apply, please apply directly online or send your resume to the address elisabeth.parent@randstad.ca with the subject "métal".
Looking forward to speaking with you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Your next dream job opportunity is here!
Are you a proactive person with an impeccable sense of customer service?
Are you looking for a constructive work environment where everyone works as a team?
Are you bilingual and available to commute to Laval every day?
I have the job for you! Our client, a major metal enclosure manufacturer based in Laval, is looking for a customer service representative to join their team!
Stable, permanent job
Full-time day position
Salary starting at $60k
Advantages
The advantages for the customer service representative role are:
A competitive salary of $60,000 to $70,000 per year.
Comprehensive group insurance, including dental and vision care, and life insurance.
An RRSP plan with employer matching.
A casual dress code.
A collaborative and supportive work environment.
The provided documents did not mention the number of vacation weeks or the summer hours.
Responsibilities
Here are the responsibilities for the customer service representative role, based on the provided information:
Serve as the primary point of contact for clients via phone and email.
...
Process and manage product orders, from reception to delivery.
Follow up on orders with clients to ensure their satisfaction and address any concerns.
Collaborate with the production and sales teams to meet and exceed customer expectations.
Act as a liaison between distributors and customers.
Handle special requests and follow up with production.
Update customer files.
Qualifications
What you need to succeed in this role:
Previous experience in customer service (1 to 3 years) in a manufacturing environment.
Experience in a B2B environment.
Excellent computer skills, with a good command of Excel and ERP systems.
Ability to communicate clearly and positively, both verbally and in writing.
A proactive, autonomous personality with the ability to manage stress.
A positive attitude, and a willingness to learn and adapt in a fast-paced, informal work environment.
Summary
If you are passionate about customer service, enjoy working in a team, and want to thrive in an innovative company, this position is for you. Success will be measured by customer satisfaction, and your contribution will be valued within an open and collaborative company culture.
The position is based 100% on-site in Laval to facilitate collaboration with the production and design teams. Great flexibility is offered for start and end times of the day.
To apply, please apply directly online or send your resume to the address elisabeth.parent@randstad.ca with the subject "métal".
Looking forward to speaking with you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
