Customer service representative

We are looking for a motivated and dynamic Bilingual Customer Service Representative to join our team in the insurance sector. This contract opportunity is an ideal way to make your entrance into one of the most sought-after fields of 2024 and will allow you to work from the comfort of your home most of the time. It is a flexible opportunity that will enable you to contribute significantly to the growth of an expanding organization.

Advantages
Working hours: Monday to Friday, from 12:00 PM to 8:00 PM
Initial training on a schedule from 8:00 AM to 4:00 PM
Location: Almost entirely remote


Responsibilities
Provide exceptional customer service via phone, email, and online chat.
Respond to customer inquiries regarding insurance claims, policy information, and account management.
Maintain accurate records and documentation of all customer interactions.
Deliver prompt and efficient assistance while adhering to the company's quality standards.

Qualifications
Perfect mastery of French and English, both written and spoken. Clients will be from canada et can be english speakers.
Minimum of 1 to 2 years of experience in a call center/customer service.
Excellent communication skills, interpersonal relations, and problem-solving abilities.
Advanced proficiency in using Microsoft Office Suite and Teams.

Summary
Send your CV to meliossa.bernier@randsrad.ca with (INSURANCE) as the subject line.

Best

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.