Are you a proactive professional with a passion for industrial solutions and relationship-based sales? Randstad Professional is seeking a motivated Inside Sales / Customer Service Representative for a permanent role in Stoney Creek, ON . As a leading value-added distributor of bearings, power transmission products, and engineered fluid power systems, our client serves a diverse range of industries, including steel, mining, and food processing .
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In this unique role, you will act as a consultant and technical expert, providing assistance to customers dealing with critical equipment breakdowns . Unlike traditional customer service positions, you will focus on building long-term, ongoing business relationships through repeated contact and specialized consultation . You will directly engage in sales activities, proactively prospecting for new business and demonstrating product benefits to ensure superior performance for MRO and OEM customers .
Advantages
8:00AM-5:00PM with 1 hour lunch
Competitive base salary paired with lucrative quarterly performance and branch bonus opportunities
Comprehensive health, vision, and dental coverage
RRSP program featuring a company match to support your financial future
Generous paid vacation, sick time, and recognized company holidays
Tuition reimbursement options and personalized training and development programs
Clear pathways for career advancement into management or technical specialist roles
Opportunities to participate in company-supported community involvement initiatives
Free on-site parking at a brand-new facility in Stoney Creek
Responsibilities
Respond to customer inquiries via phone, email, and in person at the branch, providing expert technical solutions
Directly manage all sales activities, including proactive prospecting and demonstrating product benefits
Build and maintain ongoing business relationships through repeated customer contact and consultation
Ensure accurate and timely order processing through computerized systems
Provide operational and administrative support to the outside sales force
Perform occasional hands-on duties that require mechanical aptitude to solve customer problems
Maintain up-to-date knowledge of the company’s extensive service offerings and technical specifications
Qualifications
2 or more years of experience in Industrial or Fluid Power components sales is highly preferred
Proven track record in a sales or customer care environment within a distribution or manufacturing setting
Strong technical aptitude and a willingness to learn complex product specifications
Experience with SAP or other ERP systems is considered a strong asset
Must be able to work in person at the Stoney Creek, ON location (no remote or hybrid options)
Strong analytical and problem-solving capabilities used to address technical equipment issues
Exceptional communication skills, both written and verbal, for effective relationship management
Self-motivated and enthusiastic with a positive attitude and a desire to succeed
High level of attention to detail and professionalism in a busy, high-volume environment
Computer literacy with proficiency in Microsoft Outlook, Word, and Excel
Mechanical aptitude for occasional hands-on tasks in a service and parts center environment
Summary
Please submit your resume directly to our hiring team at jovana.manojlovic@randstad.ca to be considered for this opportunity or apply directly to the posting,
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
Are you a proactive professional with a passion for industrial solutions and relationship-based sales? Randstad Professional is seeking a motivated Inside Sales / Customer Service Representative for a permanent role in Stoney Creek, ON . As a leading value-added distributor of bearings, power transmission products, and engineered fluid power systems, our client serves a diverse range of industries, including steel, mining, and food processing .
In this unique role, you will act as a consultant and technical expert, providing assistance to customers dealing with critical equipment breakdowns . Unlike traditional customer service positions, you will focus on building long-term, ongoing business relationships through repeated contact and specialized consultation . You will directly engage in sales activities, proactively prospecting for new business and demonstrating product benefits to ensure superior performance for MRO and OEM customers .
Advantages
8:00AM-5:00PM with 1 hour lunch
Competitive base salary paired with lucrative quarterly performance and branch bonus opportunities
Comprehensive health, vision, and dental coverage
...
RRSP program featuring a company match to support your financial future
Generous paid vacation, sick time, and recognized company holidays
Tuition reimbursement options and personalized training and development programs
Clear pathways for career advancement into management or technical specialist roles
Opportunities to participate in company-supported community involvement initiatives
Free on-site parking at a brand-new facility in Stoney Creek
Responsibilities
Respond to customer inquiries via phone, email, and in person at the branch, providing expert technical solutions
Directly manage all sales activities, including proactive prospecting and demonstrating product benefits
Build and maintain ongoing business relationships through repeated customer contact and consultation
Ensure accurate and timely order processing through computerized systems
Provide operational and administrative support to the outside sales force
Perform occasional hands-on duties that require mechanical aptitude to solve customer problems
Maintain up-to-date knowledge of the company’s extensive service offerings and technical specifications
Qualifications
2 or more years of experience in Industrial or Fluid Power components sales is highly preferred
Proven track record in a sales or customer care environment within a distribution or manufacturing setting
Strong technical aptitude and a willingness to learn complex product specifications
Experience with SAP or other ERP systems is considered a strong asset
Must be able to work in person at the Stoney Creek, ON location (no remote or hybrid options)
Strong analytical and problem-solving capabilities used to address technical equipment issues
Exceptional communication skills, both written and verbal, for effective relationship management
Self-motivated and enthusiastic with a positive attitude and a desire to succeed
High level of attention to detail and professionalism in a busy, high-volume environment
Computer literacy with proficiency in Microsoft Outlook, Word, and Excel
Mechanical aptitude for occasional hands-on tasks in a service and parts center environment
Summary
Please submit your resume directly to our hiring team at jovana.manojlovic@randstad.ca to be considered for this opportunity or apply directly to the posting,
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
