Customer Service/Print Mail Associate

Location: Toronto, ON(Onsite)
Salary: $22.46/Hour
Duration: 12 months (Possibility of Extension)
Global opportunities for professional growth and development

Advantages
- 12 month contract with strong potential to be extended
- Competitive payrate
- Monday to Friday 8:00am to 4:30pm



Responsibilities
The client facing print operator must be an organized and energetic individual with exceptional customer service abilities.

General:
• Ensure customer issues and escalations are resolved or further escalated as appropriate
• Conduct quality checks on own work to ensure accuracy and required output is to standards
• Adhere to all safety procedures
• Perform backfill duties for absent coworkers
• Perform other duties as assigned by Manager
• Order and replenish consumables, forms inventory and other supplies items as required

Print Responsibilities:
• Job intake through email, phone or in person
• Multitask with color, b&w print and finishing equipment
• Schedule print work to meet deadlines and able to change as required. Communicate with customers if there are any issues
• Maintain equipment in working condition: call for service, replace toner and other consumables
• Keep an organized and tidy print shop
• Develop knowledge of print in order to make suggestions on best way to produce items for customers
• Tracking information on print work as required

Mail Responsibilities:
• Sort incoming mail
• Distribute mail to appropriate recipients or departments through mail runs and as required
• Maintain record of incoming mail and courier
• Ensure delivery of outgoing mails to courier and post office
• Maintain adequate mailroom supplies
• Check postal rates and weigh outgoing mail
• Process outgoing courier
• Arrange for courier services to deliver packages locally
• Managing and organizing office supplies

Qualifications
Physically able to stand, sit, move, squat, and walk during the course of the shift
Physically able to lift up to 40 pounds
Excellent verbal and written communication skills
Able to work in a fast-paced environment
Able to work independently
Willingness to learn and take direction
Adhere to all safety procedures
Perform backfill duties for absent coworkers
Perform other duties as assigned by Manager
Please note you must be legally eligible to work in Canada

Intermediate use of MS Office, Adobe and other relevant software
EXPERIENCE: 6 months to 1 year experience in a Customer Service environment
EDUCATION: Minimum High School diploma or equivalent

Summary
If you are interested in the role, please apply online at www.randstad.ca. Qualified candidates will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.