job Title: Dispatch Customer Service
Location: St Laurent
Industry: Transport - White Glove Services
A well-respected and Niche Transportation company who specialized in White-Glove-Shipments such as: Fine Arts, Medical, Electrical and more... Is seeking a talented individual to handle Customer Service and Dispatching. This person will have several different tasks as part of the ongoing day to day measures.
...
Apply Now!
melissa.cumetti@randstad.ca
cyrus.allinia@randstad.ca
Advantages
Location: Ville St Laurent
- Hours between 7am and 5pm (flexible)
- Salary based on experience, between 60,000 - 65,000 negotiable
- Free parking on site
- Insurance package 80% coverage
- Room for growth and advancement, salary revisions
- Yearly bonuses
Responsibilities
- Provide top notch customer service to all clients
- Coordinate any shipment requests for High-Value shipments
- Validate and coordinate delivery status / ETAS, ensure orders are on track, tracking/tracing the crews throughout the day
- Organize work orders into routes – keeping in mind service areas, timed calls, number of stops, freight dimensions/weights, etc
- Ensure all of the paperwork accurate and up to date, such as manifests for current shipment or future shipments
- Constant communication with drivers and crews to stay ontop of delivery statuses
- Ensure orders have been planned for the next day
- Follow up on any emails requiring a response by customers, CS, Management, etc.
- And all other related task.
Qualifications
- Minimum 3 years experience in Transportation
- Experience in white-glove-service shipments is preferred
- Fluent in French and English
- Experience with High-Value shipments
- A self-starter individual who is motivated
- A problem solver
- Organizable and time management is important to be successful
Summary
Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Cyrus Allinia:
melissa.cumetti@randstad.ca
cyrus.allinia@randstad.ca
Add us on LinkedIn:
- https://www.linkedin.com/in/melissa-cumetti/
- https://www.linkedin.com/in/cyrus-allinia/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
job Title: Dispatch Customer Service
Location: St Laurent
Industry: Transport - White Glove Services
A well-respected and Niche Transportation company who specialized in White-Glove-Shipments such as: Fine Arts, Medical, Electrical and more... Is seeking a talented individual to handle Customer Service and Dispatching. This person will have several different tasks as part of the ongoing day to day measures.
Apply Now!
melissa.cumetti@randstad.ca
cyrus.allinia@randstad.ca
Advantages
Location: Ville St Laurent
- Hours between 7am and 5pm (flexible)
- Salary based on experience, between 60,000 - 65,000 negotiable
- Free parking on site
- Insurance package 80% coverage
- Room for growth and advancement, salary revisions
- Yearly bonuses
Responsibilities
- Provide top notch customer service to all clients
- Coordinate any shipment requests for High-Value shipments
- Validate and coordinate delivery status / ETAS, ensure orders are on track, tracking/tracing the crews throughout the day
- Organize work orders into routes – keeping in mind service areas, timed calls, number of stops, freight dimensions/weights, etc
...
- Ensure all of the paperwork accurate and up to date, such as manifests for current shipment or future shipments
- Constant communication with drivers and crews to stay ontop of delivery statuses
- Ensure orders have been planned for the next day
- Follow up on any emails requiring a response by customers, CS, Management, etc.
- And all other related task.
Qualifications
- Minimum 3 years experience in Transportation
- Experience in white-glove-service shipments is preferred
- Fluent in French and English
- Experience with High-Value shipments
- A self-starter individual who is motivated
- A problem solver
- Organizable and time management is important to be successful
Summary
Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Cyrus Allinia:
melissa.cumetti@randstad.ca
cyrus.allinia@randstad.ca
Add us on LinkedIn:
- https://www.linkedin.com/in/melissa-cumetti/
- https://www.linkedin.com/in/cyrus-allinia/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
