Dispatcher

Location: Edmonton, AB
Shfit: Moonday through Friday, 10:00 am to 6:00 pm
Start date: ASAP
Hourly Salary: 25-30$

Advantages
- Contract (short term)
- Gain experience withn a well known company
- Parking on site
-

Responsibilities
- Driver & Trip Management: Assess and support all driver inquiries. Provide necessary trip information and tools, including trip sheets, access codes, trip numbers, and tractor keys.
- Monitoring & Tracking: Utilize logistics software (Back Office and XRS) to actively track and monitor all driver activity and progress.
- Operational Updates: Ensure Trip Sheets are accurately completed and A1 live updates are processed, progressing trips as required. Support senior planner and account coordinator requests by completing all daily add-ons.
- Customer Communication: Handle evening Customer Service Representative (CSR) duties, responding to all customer requests in a timely and professional manner.
- Logistics Coordination: Maintain effective, streamlined communication with drivers, customers, and other departments to respond to challenges like traffic or weather disruptions and ensure on-time deliveries.

Qualifications
-Experience: 6 months to 1 year of freight dispatching experience is required.
-Local Knowledge: Strong knowledge of the City of Edmonton (major routes, areas, and traffic patterns) is highly valued.
-Technical Skills: Proficiency in Microsoft Office programs (Word, Excel, Outlook).
-Capable verbal and written communication skills.
-Strong attention to detail.
-Proven experience in handling multiple priorities in a high-volume environment.
-Quick learner with a positive, solutions-focused attitude.
-Work Environment: Ability to manage high-volume calls and thrive in a fast-paced environment.
-Preference: Previous dispatch experience with a large carrier or high-volume transportation operation is preferred.

Summary
If you're interested in this opportunity, we'd love to hear from you!

Please apply directly online and share your resume to jessica.bayuk@randstad.ca to discuss this great opportunity together!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.