Are you enthusiastic, energetic, and ready to lead a high-performing team in one of the most innovative industries in entertainment? A leading name in location-based virtual reality is seeking a Guest Experience Coordinator to help create unforgettable customer experiences while contributing to smooth daily operations.
...
This is a dynamic, front-facing leadership role that blends exceptional customer service with administrative responsibilities. You'll serve as a key team lead, ensuring guests have a seamless experience while also keeping internal processes on track—from scheduling support to system checks.
Advantages
Be Part of an Innovative Industry: Work at the cutting edge of immersive entertainment and virtual reality.
Develop Leadership Skills: Gain hands-on experience managing teams, coordinating schedules, and supporting staff development.
Blend Customer Service with Operations: Enjoy a role that’s both people-focused and process-oriented—no two days are the same.
Room to Grow: Opportunity for advancement as the company expands, with pathways into higher-level management or tech/ops roles.
Fun, High-Energy Environment: Work in a unique, team-based setting that encourages creativity, collaboration, and guest engagement.
Responsibilities
Lead the Guest Journey: Welcome and engage guests, assist with escalations, and ensure the front-of-house team delivers consistent, high-quality service.
Coordinate Daily Operations: Help manage staff schedules, ensure shift coverage, and assist with break tracking and timecard accuracy.
Maintain Facility Standards: Ensure the location is clean, organized, and guest-ready at all times.
Contribute to Team Development: Participate in onboarding, deliver on-the-job training, and support team coaching to maintain a motivated, high-performing staff.
Qualifications
2+ years of leadership experience in retail, hospitality, or entertainment environments
Proactive, solutions-oriented, and great with people
Comfortable with light administrative tasks (scheduling, system checklists, basic reporting)
Physically capable of standing for long periods and lifting up to 40 lbs
Available on weekends and adaptable to a flexible schedule
Familiar with basic business literacy, including simple reporting and sales tracking
Summary
This is a great opportunity for someone who thrives in high-energy environments and enjoys blending guest-facing interaction with operational support. Join a team shaping the future of in-person entertainment!
Apply Today!!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you enthusiastic, energetic, and ready to lead a high-performing team in one of the most innovative industries in entertainment? A leading name in location-based virtual reality is seeking a Guest Experience Coordinator to help create unforgettable customer experiences while contributing to smooth daily operations.
This is a dynamic, front-facing leadership role that blends exceptional customer service with administrative responsibilities. You'll serve as a key team lead, ensuring guests have a seamless experience while also keeping internal processes on track—from scheduling support to system checks.
Advantages
Be Part of an Innovative Industry: Work at the cutting edge of immersive entertainment and virtual reality.
Develop Leadership Skills: Gain hands-on experience managing teams, coordinating schedules, and supporting staff development.
Blend Customer Service with Operations: Enjoy a role that’s both people-focused and process-oriented—no two days are the same.
Room to Grow: Opportunity for advancement as the company expands, with pathways into higher-level management or tech/ops roles.
...
Fun, High-Energy Environment: Work in a unique, team-based setting that encourages creativity, collaboration, and guest engagement.
Responsibilities
Lead the Guest Journey: Welcome and engage guests, assist with escalations, and ensure the front-of-house team delivers consistent, high-quality service.
Coordinate Daily Operations: Help manage staff schedules, ensure shift coverage, and assist with break tracking and timecard accuracy.
Maintain Facility Standards: Ensure the location is clean, organized, and guest-ready at all times.
Contribute to Team Development: Participate in onboarding, deliver on-the-job training, and support team coaching to maintain a motivated, high-performing staff.
Qualifications
2+ years of leadership experience in retail, hospitality, or entertainment environments
Proactive, solutions-oriented, and great with people
Comfortable with light administrative tasks (scheduling, system checklists, basic reporting)
Physically capable of standing for long periods and lifting up to 40 lbs
Available on weekends and adaptable to a flexible schedule
Familiar with basic business literacy, including simple reporting and sales tracking
Summary
This is a great opportunity for someone who thrives in high-energy environments and enjoys blending guest-facing interaction with operational support. Join a team shaping the future of in-person entertainment!
Apply Today!!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
