Randstad is seeking a highly organized and detail-oriented Learning & Development Coordinator to join a leading financial institution in Toronto. This hybrid role will provide support to the Learning Solutions Architect team, focusing on the coordination and execution of large-scale L&D initiatives. The successful candidate will have strong administrative skills, experience in the L&D space, and a proven ability to manage multiple projects simultaneously.
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Position: Learning & Development Coordinator
Shift: Monday-Friday, core business hours
Location: Hybrid Toronto (4 days in office required)
Advantages
Work for a leading financial institution; Opportunity for growth and development; Hybrid work model; Competitive hourly rate.
Responsibilities
Provide specialized L&D related research, evaluation, operations and reporting to support and advise TD businesses; analyzing and supporting the development and execution of L&D solutions
· Support Lead Learning Solution Architect (LSA) on execution of large pan-portfolio L&D initiatives and complex learning solutions for LOB specific initiatives,
· Support Lead LSA in deployment of key large scale programs; specifically in the launch of quarterly leadership development initiatives (partner with Leadership Development COE on learners inquiries, enrolments, manage learner attendance records).
· Identify and flag any risks to annual plan execution for escalation to Lead LSA
Interact with internal/external partners, organize meetings. (e.g. documentation of meeting minutes, following up on actions required by L&D partners, Centre of Excellence (COE), Practice Management team)
· Support Lead LSA to prepare project kickoff materials and support vendor onboarding for portfolio initiatives
· · Oversight and submission of intakes that will engage COE and partners in support of L&D annual plan projects (e.g. Intakes to engage LMS team, HR DAR, Business Management, Program Support, SSG/ Vendor Management and Delivery), as recommended by Lead LSA.
· Manage ad-hoc business required LMS requests, as appropriate. Collaborate with LMS consultant and business course owners to define and obtain approval of LMS specification documents in preparation for program launch.
· Respond to business requests for available learning assets on specific topic or to develop a specific competency, or research access to learning program options through a vendor / off the shelf solution
· Perform research (both internal and external) as required to support and inform L&D analysis and recommendations (e.g. LMS course/ curriculum maintenance or retirement, contribute to building business case for portfolio initiative)
· Identify, recommend, and implement opportunities for process improvement (e.g. tools, fine tuning forms, tracking, reporting, etc.) to increase efficiencies in the execution of a learning solution.
· Support reporting related to budgeting, and workshop audience analysis (for training deployment)
· Conduct analysis, evaluation / assessment and review of learner consumption and success measures related to L&D annual plan
· Support problem resolution of daily escalations re: course exemptions, course functionality issues within the portfolio learning curriculum. Liaise with stakeholders in L&D or business teams to resolve.
Qualifications
Bachelor's degree in a relevant field or equivalent experience; 3 years of customer service related experience; Strong administrative skills; Experience coordinating in the L&D space; Knowledge of LMS systems (data analysis); Proficiency in Jira/Confluence; Proficient in Microsoft Word and Excel (data extraction); Excellent verbal and written communication skills; Strong attention to detail; Excellent customer service and interpersonal skills; Ability to work independently, prioritize tasks and manage time effectively.
Summary
If you are a highly organized and detail-oriented individual with a passion for learning and development, we encourage you to apply! This is a fantastic opportunity to contribute to a dynamic team within a leading financial institution.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Randstad is seeking a highly organized and detail-oriented Learning & Development Coordinator to join a leading financial institution in Toronto. This hybrid role will provide support to the Learning Solutions Architect team, focusing on the coordination and execution of large-scale L&D initiatives. The successful candidate will have strong administrative skills, experience in the L&D space, and a proven ability to manage multiple projects simultaneously.
Position: Learning & Development Coordinator
Shift: Monday-Friday, core business hours
Location: Hybrid Toronto (4 days in office required)
Advantages
Work for a leading financial institution; Opportunity for growth and development; Hybrid work model; Competitive hourly rate.
Responsibilities
Provide specialized L&D related research, evaluation, operations and reporting to support and advise TD businesses; analyzing and supporting the development and execution of L&D solutions
· Support Lead Learning Solution Architect (LSA) on execution of large pan-portfolio L&D initiatives and complex learning solutions for LOB specific initiatives,
...
· Support Lead LSA in deployment of key large scale programs; specifically in the launch of quarterly leadership development initiatives (partner with Leadership Development COE on learners inquiries, enrolments, manage learner attendance records).
· Identify and flag any risks to annual plan execution for escalation to Lead LSA
Interact with internal/external partners, organize meetings. (e.g. documentation of meeting minutes, following up on actions required by L&D partners, Centre of Excellence (COE), Practice Management team)
· Support Lead LSA to prepare project kickoff materials and support vendor onboarding for portfolio initiatives
· · Oversight and submission of intakes that will engage COE and partners in support of L&D annual plan projects (e.g. Intakes to engage LMS team, HR DAR, Business Management, Program Support, SSG/ Vendor Management and Delivery), as recommended by Lead LSA.
· Manage ad-hoc business required LMS requests, as appropriate. Collaborate with LMS consultant and business course owners to define and obtain approval of LMS specification documents in preparation for program launch.
· Respond to business requests for available learning assets on specific topic or to develop a specific competency, or research access to learning program options through a vendor / off the shelf solution
· Perform research (both internal and external) as required to support and inform L&D analysis and recommendations (e.g. LMS course/ curriculum maintenance or retirement, contribute to building business case for portfolio initiative)
· Identify, recommend, and implement opportunities for process improvement (e.g. tools, fine tuning forms, tracking, reporting, etc.) to increase efficiencies in the execution of a learning solution.
· Support reporting related to budgeting, and workshop audience analysis (for training deployment)
· Conduct analysis, evaluation / assessment and review of learner consumption and success measures related to L&D annual plan
· Support problem resolution of daily escalations re: course exemptions, course functionality issues within the portfolio learning curriculum. Liaise with stakeholders in L&D or business teams to resolve.
Qualifications
Bachelor's degree in a relevant field or equivalent experience; 3 years of customer service related experience; Strong administrative skills; Experience coordinating in the L&D space; Knowledge of LMS systems (data analysis); Proficiency in Jira/Confluence; Proficient in Microsoft Word and Excel (data extraction); Excellent verbal and written communication skills; Strong attention to detail; Excellent customer service and interpersonal skills; Ability to work independently, prioritize tasks and manage time effectively.
Summary
If you are a highly organized and detail-oriented individual with a passion for learning and development, we encourage you to apply! This is a fantastic opportunity to contribute to a dynamic team within a leading financial institution.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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