The Opportunity:
Are you looking to apply your HVAC/R expertise in a rewarding new way? This role allows you to leverage your technical knowledge without the daily physical demands of rooftop or field-intensive work. As a trusted technical resource, you’ll guide technicians, troubleshoot complex issues, and ensure projects are executed safely, efficiently, and on time.
...
What You’ll Do:
- Offer expert-level technical assistance and troubleshooting support to technicians through phone, email, Microsoft Teams, and occasional site visits.
- Partner with contractors on advanced system installations and commissioning projects.
- Provide practical, results-driven solutions that keep projects moving forward and clients fully supported.
- Occasionally assist with field operations while maintaining a primarily office-based role.
- Operate mainly from our Edmonton office, with reimbursed travel across Alberta and occasional collaboration with our Calgary team.
📍 Location: Edmonton, AB (travel within Alberta required)
💵 Compensation: $75,000–$95,000 annually + performance bonus
🕒 Schedule: Full-Time Monday–Friday
📅 Position Type: Permanent Office-based with field travel
Advantages
🎁 Why You’ll Love Working With Us:
- Competitive Pay: Earn between $75,000 and $95,000 annually, depending on your skills and experience.
- Performance Incentives: Unlock extra earning potential through results-driven bonus opportunities.
- Comprehensive Coverage: Enjoy full health and dental benefits designed to keep you and your family well-supported.
- Future Planning: Join our Group RRSP program after your first year to invest in your long-term financial goals.
- Time to Recharge: Begin with two weeks of paid vacation, with additional time available for seasoned professionals.
- Expense Coverage: Receive full reimbursement for all mileage and work-related travel costs.
- Balanced Schedule: Benefit from a consistent Monday–Friday workweek that supports a healthy work-life balance.
Responsibilities
🔧 Key Responsibilities:
- Act as the primary contact for technicians and contractors requiring technical support or troubleshooting assistance.
- Diagnose and resolve issues involving VRF/VRV systems, controls, electronics, and complex installations.
- Provide commissioning and service support both remotely and during occasional on-site visits.
- Lead and deliver technical training sessions via Microsoft Teams or in-person workshops.
- Collaborate with sales and engineering departments to identify and resolve product performance challenges.
- Create, update, and manage detailed reports and documentation using Microsoft Office (Word, Excel, Outlook) and related software tools.
Qualifications
✅ What You’ll Bring:
- Journeyman Refrigeration Mechanic certification (required)
- At least 5 years of practical HVAC experience in the field
- Strong understanding of electrical wiring, controls, and related systems
- Excellent communication skills with a collaborative, team-oriented approach
- Experience mentoring apprentices or offering technical guidance is an asset
- Proficiency with computers, Microsoft Office applications, and virtual communication tools
- Valid driver’s license and reliable vehicle (all mileage fully reimbursed)
- Bonus qualifications: experience with VRF/VRV systems, knowledge of AutoCAD, and certifications in First Aid, Fall Protection, or Forklift operation
Summary
✉️ How to Apply:
Ready to keep your HVAC expertise sharp while reducing the physical strain—and still making a real difference?
Send your resume to renee.paul@randstad.ca with the subject line: "HVAC Technical Support Specialist"
or simply apply through this posting.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
The Opportunity:
Are you looking to apply your HVAC/R expertise in a rewarding new way? This role allows you to leverage your technical knowledge without the daily physical demands of rooftop or field-intensive work. As a trusted technical resource, you’ll guide technicians, troubleshoot complex issues, and ensure projects are executed safely, efficiently, and on time.
What You’ll Do:
- Offer expert-level technical assistance and troubleshooting support to technicians through phone, email, Microsoft Teams, and occasional site visits.
- Partner with contractors on advanced system installations and commissioning projects.
- Provide practical, results-driven solutions that keep projects moving forward and clients fully supported.
- Occasionally assist with field operations while maintaining a primarily office-based role.
- Operate mainly from our Edmonton office, with reimbursed travel across Alberta and occasional collaboration with our Calgary team.
📍 Location: Edmonton, AB (travel within Alberta required)
💵 Compensation: $75,000–$95,000 annually + performance bonus
🕒 Schedule: Full-Time Monday–Friday
📅 Position Type: Permanent Office-based with field travel
...
Advantages
🎁 Why You’ll Love Working With Us:
- Competitive Pay: Earn between $75,000 and $95,000 annually, depending on your skills and experience.
- Performance Incentives: Unlock extra earning potential through results-driven bonus opportunities.
- Comprehensive Coverage: Enjoy full health and dental benefits designed to keep you and your family well-supported.
- Future Planning: Join our Group RRSP program after your first year to invest in your long-term financial goals.
- Time to Recharge: Begin with two weeks of paid vacation, with additional time available for seasoned professionals.
- Expense Coverage: Receive full reimbursement for all mileage and work-related travel costs.
- Balanced Schedule: Benefit from a consistent Monday–Friday workweek that supports a healthy work-life balance.
Responsibilities
🔧 Key Responsibilities:
- Act as the primary contact for technicians and contractors requiring technical support or troubleshooting assistance.
- Diagnose and resolve issues involving VRF/VRV systems, controls, electronics, and complex installations.
- Provide commissioning and service support both remotely and during occasional on-site visits.
- Lead and deliver technical training sessions via Microsoft Teams or in-person workshops.
- Collaborate with sales and engineering departments to identify and resolve product performance challenges.
- Create, update, and manage detailed reports and documentation using Microsoft Office (Word, Excel, Outlook) and related software tools.
Qualifications
✅ What You’ll Bring:
- Journeyman Refrigeration Mechanic certification (required)
- At least 5 years of practical HVAC experience in the field
- Strong understanding of electrical wiring, controls, and related systems
- Excellent communication skills with a collaborative, team-oriented approach
- Experience mentoring apprentices or offering technical guidance is an asset
- Proficiency with computers, Microsoft Office applications, and virtual communication tools
- Valid driver’s license and reliable vehicle (all mileage fully reimbursed)
- Bonus qualifications: experience with VRF/VRV systems, knowledge of AutoCAD, and certifications in First Aid, Fall Protection, or Forklift operation
Summary
✉️ How to Apply:
Ready to keep your HVAC expertise sharp while reducing the physical strain—and still making a real difference?
Send your resume to renee.paul@randstad.ca with the subject line: "HVAC Technical Support Specialist"
or simply apply through this posting.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
