The Opportunity:
Are you ready to put your HVAC/R expertise to work in a new and rewarding way? This position lets you apply your technical skills without the physical demands of daily rooftop or field-intensive work. As a trusted advisor, you’ll support technicians, solve complex technical challenges, and help ensure projects are completed safely, efficiently, and on schedule.
...
What You’ll Do:
- Provide expert troubleshooting and technical support to technicians via phone, email, Microsoft Teams, and occasional on-site visits.
- Assist contractors with complex installations and system commissioning.
- Deliver practical, real-world solutions to keep projects on track and customers fully satisfied.
- Occasionally support field operations without the demands of full-time fieldwork.
- Work primarily from our Edmonton office, with reimbursed travel across Alberta and occasional support for our Calgary location.
📍 Location: Edmonton, AB (travel across Alberta required)
💵 Compensation: $75,000–$95,000/year + bonus
🕒 Schedule: Full-Time Monday–Friday
📅 Position Type: Permanent Office-based with field travel
Advantages
🎁 Why You’ll Love Working With Us:
- Competitive Compensation: Earn between $75,000 and $95,000 annually, based on your experience.
- Performance Bonuses: Take advantage of additional earning potential tied to results.
- Comprehensive Benefits: Full health and dental coverage to support your well-being.
- Retirement Savings: Access a Group RRSP plan after one year of employment.
- Vacation Time: Start with two weeks of paid vacation, with additional time offered for experienced candidates.
- Travel Reimbursement: All mileage and travel-related expenses are fully covered.
- Work-Life Balance: Enjoy a steady Monday to Friday schedule designed to support your personal and professional life.
Responsibilities
🔧 Primary Duties:
- Serve as the key point of contact for technicians and contractors seeking technical guidance
- Troubleshoot and fix problems in VRF/VRV systems, controls, electronics, and advanced installations
- Support commissioning and maintenance tasks both remotely and on-site when required
- Conduct and facilitate technical training sessions through Microsoft Teams or face-to-face
- Work closely with sales and engineering teams to address and solve product-related issues
- Prepare and maintain comprehensive documentation and reports using Microsoft Office (Word, Excel, Outlook) and other relevant software
Qualifications
✅ What You Bring to the Role:
- Certification as a Journeyman Refrigeration Mechanic (mandatory)
- Minimum of 5 years hands-on experience in HVAC field work
- Solid knowledge of electrical systems, wiring, and control technologies
- Strong interpersonal, communication, and collaborative skills
- Experience guiding apprentices or providing technical coaching is a plus
- Comfortable using computers, Microsoft Office suite, and online collaboration platforms
- Valid driver’s license with dependable transportation (all mileage reimbursed)
- Additional assets: familiarity with VRF/VRV systems, AutoCAD proficiency, First Aid, Fall Protection, or Forklift certifications
Summary
✉️ How to Apply:
Ready to keep your HVAC expertise sharp while reducing the physical strain—and still making a real difference?
Send your resume to renee.paul@randstad.ca with the subject line: "HVAC Technical Support Specialist"
or simply apply through this posting.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
The Opportunity:
Are you ready to put your HVAC/R expertise to work in a new and rewarding way? This position lets you apply your technical skills without the physical demands of daily rooftop or field-intensive work. As a trusted advisor, you’ll support technicians, solve complex technical challenges, and help ensure projects are completed safely, efficiently, and on schedule.
What You’ll Do:
- Provide expert troubleshooting and technical support to technicians via phone, email, Microsoft Teams, and occasional on-site visits.
- Assist contractors with complex installations and system commissioning.
- Deliver practical, real-world solutions to keep projects on track and customers fully satisfied.
- Occasionally support field operations without the demands of full-time fieldwork.
- Work primarily from our Edmonton office, with reimbursed travel across Alberta and occasional support for our Calgary location.
📍 Location: Edmonton, AB (travel across Alberta required)
💵 Compensation: $75,000–$95,000/year + bonus
🕒 Schedule: Full-Time Monday–Friday
📅 Position Type: Permanent Office-based with field travel
Advantages
...
🎁 Why You’ll Love Working With Us:
- Competitive Compensation: Earn between $75,000 and $95,000 annually, based on your experience.
- Performance Bonuses: Take advantage of additional earning potential tied to results.
- Comprehensive Benefits: Full health and dental coverage to support your well-being.
- Retirement Savings: Access a Group RRSP plan after one year of employment.
- Vacation Time: Start with two weeks of paid vacation, with additional time offered for experienced candidates.
- Travel Reimbursement: All mileage and travel-related expenses are fully covered.
- Work-Life Balance: Enjoy a steady Monday to Friday schedule designed to support your personal and professional life.
Responsibilities
🔧 Primary Duties:
- Serve as the key point of contact for technicians and contractors seeking technical guidance
- Troubleshoot and fix problems in VRF/VRV systems, controls, electronics, and advanced installations
- Support commissioning and maintenance tasks both remotely and on-site when required
- Conduct and facilitate technical training sessions through Microsoft Teams or face-to-face
- Work closely with sales and engineering teams to address and solve product-related issues
- Prepare and maintain comprehensive documentation and reports using Microsoft Office (Word, Excel, Outlook) and other relevant software
Qualifications
✅ What You Bring to the Role:
- Certification as a Journeyman Refrigeration Mechanic (mandatory)
- Minimum of 5 years hands-on experience in HVAC field work
- Solid knowledge of electrical systems, wiring, and control technologies
- Strong interpersonal, communication, and collaborative skills
- Experience guiding apprentices or providing technical coaching is a plus
- Comfortable using computers, Microsoft Office suite, and online collaboration platforms
- Valid driver’s license with dependable transportation (all mileage reimbursed)
- Additional assets: familiarity with VRF/VRV systems, AutoCAD proficiency, First Aid, Fall Protection, or Forklift certifications
Summary
✉️ How to Apply:
Ready to keep your HVAC expertise sharp while reducing the physical strain—and still making a real difference?
Send your resume to renee.paul@randstad.ca with the subject line: "HVAC Technical Support Specialist"
or simply apply through this posting.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
