Are you a tech-savvy problem solver who thrives in a dynamic support environment? We’re looking for a skilled Application Support Analyst to join our Calgary client’s team on an initial 24-month contract to ensure the smooth functioning of critical business applications. This is an excellent opportunity to play a key role in maintaining application health, resolving issues, and enhancing user experience across both cloud and on-prem environments.
...
Advantages
• Remote work is supported with only two in-office days required per month
• Opportunity to work on a broad suite of applications across multiple platforms
• Collaborative and supportive team culture with cross-functional exposure
• Chance to contribute to both operational support and enhancement initiatives
• Engagement in meaningful work that directly impacts user satisfaction and system efficiency
Responsibilities
• Provide timely resolution of incidents and user-reported issues
• Deliver operational and application maintenance support, including upgrades and bug fixes
• Develop and document support procedures and troubleshooting steps
• Participate in system enhancement planning, testing, and implementation
• Coordinate incident resolution with team members, supervisors, and external stakeholders
• Support integrations and perform root cause analysis of system issues
• Deliver knowledge transfer and user training as needed
Qualifications
• Minimum 3 years' experience as an Application Support Analyst, including incident resolution and documentation
• Proficiency in Java, Spring Boot, Visual Studio, JavaScript, and frontend frameworks such as React or Angular
• Strong experience in data migration, environment deployment, and scripting with Oracle or PostgreSQL
• Familiarity with cloud platforms such as Azure and Digital Ocean
• Demonstrated ability to translate business requirements into technical solutions
Summary
If you're passionate about delivering high-quality support and making a tangible difference in system performance and user experience, we encourage you to apply. Apply directly to this job ad or reach out to your Randstad Digital representative immediately!
P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!
We look forward to supporting you in your job search!
Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a tech-savvy problem solver who thrives in a dynamic support environment? We’re looking for a skilled Application Support Analyst to join our Calgary client’s team on an initial 24-month contract to ensure the smooth functioning of critical business applications. This is an excellent opportunity to play a key role in maintaining application health, resolving issues, and enhancing user experience across both cloud and on-prem environments.
Advantages
• Remote work is supported with only two in-office days required per month
• Opportunity to work on a broad suite of applications across multiple platforms
• Collaborative and supportive team culture with cross-functional exposure
• Chance to contribute to both operational support and enhancement initiatives
• Engagement in meaningful work that directly impacts user satisfaction and system efficiency
Responsibilities
• Provide timely resolution of incidents and user-reported issues
• Deliver operational and application maintenance support, including upgrades and bug fixes
• Develop and document support procedures and troubleshooting steps
• Participate in system enhancement planning, testing, and implementation
...
• Coordinate incident resolution with team members, supervisors, and external stakeholders
• Support integrations and perform root cause analysis of system issues
• Deliver knowledge transfer and user training as needed
Qualifications
• Minimum 3 years' experience as an Application Support Analyst, including incident resolution and documentation
• Proficiency in Java, Spring Boot, Visual Studio, JavaScript, and frontend frameworks such as React or Angular
• Strong experience in data migration, environment deployment, and scripting with Oracle or PostgreSQL
• Familiarity with cloud platforms such as Azure and Digital Ocean
• Demonstrated ability to translate business requirements into technical solutions
Summary
If you're passionate about delivering high-quality support and making a tangible difference in system performance and user experience, we encourage you to apply. Apply directly to this job ad or reach out to your Randstad Digital representative immediately!
P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!
We look forward to supporting you in your job search!
Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
