Step into a rewarding career with a leading name in the title insurance, and real estate sector!
We're seeking a highly organized and communicative individual to join our dynamic team in a permanent role where you'll be instrumental in delivering exceptional service to a diverse clientele, including lenders, brokers, lawyers, and banks.
...
If you thrive in a fast-paced environment and possess a passion for providing top-tier support, this hybrid opportunity offering a competitive salary, comprehensive benefits, and ample opportunities for growth could be your next exciting venture.
Advantages
- Hybrid work model (3 days in the office)
- Competitive Salary: $55,000 - $58,000 annually
- Medical and Dental benefits
- Bonus paid out based on performance
-15 days vacation and 10 personal days
- Recognition programs and supportive mentorship
Responsibilities
- Provide exceptional customer service via portal, email, and phone, addressing escalated inquiries within specified timelines.
- Analyze title searches from various provinces and accurately update internal records, consistently applying underwriting guidelines.
- Manage complex files and situations in collaboration with Title Officers and lender representatives.
- Maintain current knowledge of corporate and lender policies, ensuring consistent application by Title Officers.
- Contribute to the development of training plans for new staff and support ongoing cross-training.
- Offer regular, constructive feedback to team members and assist the Manager with initiatives to boost engagement, productivity, and employee retention.
Qualifications
- Law clerk/legal admin program graduate (or equivalent experience).
- 3-4 years of mortgage-related experience.
- 3-4 years managing real estate files independently from start to finish, including funding.
- Proven ability to work well under pressure, handle stress, problem-solve, prioritize, and maintain strong attention to detail in a busy setting.
- Intermediate MS Office/Outlook skills, good judgment regarding confidential information, and flexibility for extra hours.
Summary
If you are interested, please apply online at www.randstad.ca or send your resume to Gitika at gitika.arya@randstad.ca
Only selected candidates will be contacted for the role.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Step into a rewarding career with a leading name in the title insurance, and real estate sector!
We're seeking a highly organized and communicative individual to join our dynamic team in a permanent role where you'll be instrumental in delivering exceptional service to a diverse clientele, including lenders, brokers, lawyers, and banks.
If you thrive in a fast-paced environment and possess a passion for providing top-tier support, this hybrid opportunity offering a competitive salary, comprehensive benefits, and ample opportunities for growth could be your next exciting venture.
Advantages
- Hybrid work model (3 days in the office)
- Competitive Salary: $55,000 - $58,000 annually
- Medical and Dental benefits
- Bonus paid out based on performance
-15 days vacation and 10 personal days
- Recognition programs and supportive mentorship
Responsibilities
- Provide exceptional customer service via portal, email, and phone, addressing escalated inquiries within specified timelines.
- Analyze title searches from various provinces and accurately update internal records, consistently applying underwriting guidelines.
...
- Manage complex files and situations in collaboration with Title Officers and lender representatives.
- Maintain current knowledge of corporate and lender policies, ensuring consistent application by Title Officers.
- Contribute to the development of training plans for new staff and support ongoing cross-training.
- Offer regular, constructive feedback to team members and assist the Manager with initiatives to boost engagement, productivity, and employee retention.
Qualifications
- Law clerk/legal admin program graduate (or equivalent experience).
- 3-4 years of mortgage-related experience.
- 3-4 years managing real estate files independently from start to finish, including funding.
- Proven ability to work well under pressure, handle stress, problem-solve, prioritize, and maintain strong attention to detail in a busy setting.
- Intermediate MS Office/Outlook skills, good judgment regarding confidential information, and flexibility for extra hours.
Summary
If you are interested, please apply online at www.randstad.ca or send your resume to Gitika at gitika.arya@randstad.ca
Only selected candidates will be contacted for the role.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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