Leasing Specialist - Toronto

In this high-volume sales role, you will manage end-to-end leasing operations for a highly desirable, well-priced residential complex with recently renovated suites. Managing 20–35 incoming leads and conducting approximately 10 suite viewings per day, you will guide prospective tenants from initial inquiry to signed tenancy agreement, supported by automated scheduling and AI CRM tools. Working alongside an onsite property team, your responsibilities include managing email sales leads, conducting weekly vacant unit inspections, processing digital lease applications, and maintaining accurate lead records. If you bring a dedicated sales or high-volume customer service background, a likable and confident personality, and the drive to meet leasing KPIs, apply today!

Advantages
What’s in it for YOU!

• Downtown Toronto location
• Welcoming team and ready to help out
•Strong Contract Pay: Earn a competitive hourly rate of $25.00/hour.
•Free Downtown Parking: Complimentary underground parking pass provided onsite.
•Comprehensive Onboarding: Paid, 3-day robust training program covering sales strategy, KPI tracking, unit viewings, and system navigation.
•Tech-Enabled Sales Stack: Modern AI tools and automated CRM platforms streamline phone calls, scheduling, and admin tasks so you can focus on selling.
•High-Demand Portfolio: Lease attractive, competitively priced units with recent renovations in a high-traffic downtown location near U of T.
•Growth & Extension Potential: 1-to-2-month initial assignment with high potential to extend based on portfolio volume.

Responsibilities
Information & Relationship Management:
▪ Provide detailed information about vacant suites to prospective residents via various channels. ▪ Manage the flow and responses from email sales leads to completion of lease for all properties in assigned portfolio and assist with any future CRM lead programs
▪ Respond to rental inquiries in person, by phone and e-mail in a timely, pleasant and informative way.
▪ Schedule appointments with prospective residents, build a relationship and show vacant suites.
▪ Complete guest cards and daily traffic report. Provide a weekly summary to leasing and marketing departments.
▪ Promote resident retention by communicating effectively with existing residents and ensure, in close cooperation within the Property Management team, that resident issues are dealt with.
▪ Maintain a working knowledge of competitive buildings and conduct regular market surveys of these properties.
▪ Provide feedback and recommendations on rental rates, promotions and overall market conditions with a view to maximizing revenue at the property
▪ Work closely with Marketing Team to update advertising and media channels, promotional programs and signage for the property


Leasing and Lease Administration:
▪ Encourage and promote online leasing process for applications including deposits, preauthorized payment and resident portal registrations
▪ Maintain the customer database and ensure that all leads are responded to, and all traffic documented appropriately
▪ Provide prospective residents with the rental application form or, with the online instructions to complete the rental application.
▪ Schedule Tenancy Agreement signing appointment with resident(s) and have Tenancy Agreement signed by all relevant parties.
▪ Notify applicants of the status of their application within two business days of completion.
▪ Return all monies to ‘declined’ applicants as per company policy.
▪ Manage leasing metrics on traffic conversion from lead to lease to assist in decision making
▪ Manage initial tenant insurance administration to obtain target registrations on move-in

Preparation for Leasing and New Residents:
▪ Inspect all vacant units on a weekly basis.
▪ Communicate and work with Property Management to ensure suites are delivered on time and as promised
▪ Ensure that units are clean and well-maintained; coordinate with Property Manager if units fail to meet acceptable standards of cleanliness. In addition, some minor cleaning by the Leasing Specialist to “spruce up” individual units may be necessary prior to showings.
▪ Coordinate and ensure correct move-in procedures with Site Administrator.

Administrative and Office Support:
▪ Ensure effective and precise filing of all relevant documents.
▪ Ensure effective communication with Residential Property Manager and the Marketing and Leasing Teams.
▪ Other duties as required.


Qualifications
•Education & Language: Secondary school completion required (College degree preferred); fluent spoken and written English skills are mandatory.
•Required Experience: Minimum 2 years of dedicated sales or high-volume customer service experience in a fast-paced environment.
•Preferred Experience: Previous experience in residential property management or leasing; hands-on familiarity with Yardi Voyager, Property Vista, or similar CRM software is a strong asset.
•Key Traits: Self-starter with an outgoing, confident, and approachable personality who can manage the sales process independently.
•Schedule Availability: Fully available to work evening and weekend hours (Wednesday through Sunday shift structure).
•Pre-Employment Screening: Successful completion of a criminal background check and 2 professional reference checks.

Summary
If you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.