Are you passionate about driving meaningful change and shaping the future of work? We’re looking for a Manager, Change & Transformation to energize and align our Operations teams around a bold back-office transformation strategy. This role is all about influence, storytelling, and impact—helping leaders and teams navigate change with confidence, clarity, and purpose.
...
You’ll be at the heart of our transformation journey, using your expertise in change management, leadership coaching, and employee engagement to build a future-ready organization. You’ll turn insights into action, especially from our year-end engagement surveys, and help shape a culture that’s agile, inclusive, and inspired by purpose.
If so, this role may be for you! We are looking for Manager, Change and Transformation who is experienced or been part of change initiatives.
Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week. Flex 8-4pm 10-6pm
Advantages
• This role is hybrid, location can be in Toronto, Waterloo, Halifax or Montreal.
• Earn competitive pay rate
• 17 month contract with a possibility of conversion / Extension
Responsibilities
Lead with purpose: Partner with Operations leaders to embed a structured, people-first change management approach across all transformation initiatives.
Coach for impact: Act as a trusted advisor to leaders—coaching them through change, building their capability, and fostering a culture of transparency, collaboration, and service excellence.
Plan for the future: Support workforce planning by aligning organizational design and talent strategies with future-state operating models.
Drive engagement: Translate year-end survey results into actionable engagement strategies that elevate employee experience and drive measurable outcomes.
Tell compelling stories: Develop and execute a storytelling strategy that brings our transformation to life—connecting people to purpose through leadership forums, internal campaigns, and recruitment narratives.
Build change capability: Establish and lead a network of change agents across the business to champion transformation and sustain momentum.
Deliver results: Execute change mitigation strategies that minimize disruption, accelerate adoption, and ensure successful outcomes across all stakeholder groups.
Celebrate progress: Design and deliver people-focused initiatives—like town halls, recognition programs, and milestone celebrations—that foster motivation and pride.
Qualifications
Candidate Requirements/Must Have Skills:
1. 5-7 years of relevant experience in Change Management, ideally within insurance or financial services
Required Soft Skills:
- Results-oriented multi-tasker who can manage and prioritize multiple workstreams.
- Possess organizational change management/change leadership skills and hands on experience coordinating internal/external resources in support of successful implementation of change efforts.
-Confident presence with senior management, including excellent written presentation and interpersonal skills.
- Strong, results-oriented process and project management skills, including the ability keep multiple projects and /or processes with varying timelines moving ahead. Well organized with high focus on efficiency and effectiveness.
- Ability to work independently and through ambiguity on projects with appropriate judgement to determine when more senior involvement is required.
- Strength in building and fostering relationships and influencing across the organization.
- Excellent communication skills, both verbal and written with the ability to motivate and inspire cross functional teams.
- Strong track record and positive reputation to influence others and move toward a common vision or goal, within and/or beyond their business area.
Nice-To-Have Skills:
- Change management professional designation an asset.
- Experience in/or knowledge of business would be an asset.
Education: Bachelor's degree is nice, but care more about the experience
Summary
If you are interested in this role, please apply in our website www.randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you passionate about driving meaningful change and shaping the future of work? We’re looking for a Manager, Change & Transformation to energize and align our Operations teams around a bold back-office transformation strategy. This role is all about influence, storytelling, and impact—helping leaders and teams navigate change with confidence, clarity, and purpose.
You’ll be at the heart of our transformation journey, using your expertise in change management, leadership coaching, and employee engagement to build a future-ready organization. You’ll turn insights into action, especially from our year-end engagement surveys, and help shape a culture that’s agile, inclusive, and inspired by purpose.
If so, this role may be for you! We are looking for Manager, Change and Transformation who is experienced or been part of change initiatives.
Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week. Flex 8-4pm 10-6pm
Advantages
• This role is hybrid, location can be in Toronto, Waterloo, Halifax or Montreal.
• Earn competitive pay rate
• 17 month contract with a possibility of conversion / Extension
Responsibilities
...
Lead with purpose: Partner with Operations leaders to embed a structured, people-first change management approach across all transformation initiatives.
Coach for impact: Act as a trusted advisor to leaders—coaching them through change, building their capability, and fostering a culture of transparency, collaboration, and service excellence.
Plan for the future: Support workforce planning by aligning organizational design and talent strategies with future-state operating models.
Drive engagement: Translate year-end survey results into actionable engagement strategies that elevate employee experience and drive measurable outcomes.
Tell compelling stories: Develop and execute a storytelling strategy that brings our transformation to life—connecting people to purpose through leadership forums, internal campaigns, and recruitment narratives.
Build change capability: Establish and lead a network of change agents across the business to champion transformation and sustain momentum.
Deliver results: Execute change mitigation strategies that minimize disruption, accelerate adoption, and ensure successful outcomes across all stakeholder groups.
Celebrate progress: Design and deliver people-focused initiatives—like town halls, recognition programs, and milestone celebrations—that foster motivation and pride.
Qualifications
Candidate Requirements/Must Have Skills:
1. 5-7 years of relevant experience in Change Management, ideally within insurance or financial services
Required Soft Skills:
- Results-oriented multi-tasker who can manage and prioritize multiple workstreams.
- Possess organizational change management/change leadership skills and hands on experience coordinating internal/external resources in support of successful implementation of change efforts.
-Confident presence with senior management, including excellent written presentation and interpersonal skills.
- Strong, results-oriented process and project management skills, including the ability keep multiple projects and /or processes with varying timelines moving ahead. Well organized with high focus on efficiency and effectiveness.
- Ability to work independently and through ambiguity on projects with appropriate judgement to determine when more senior involvement is required.
- Strength in building and fostering relationships and influencing across the organization.
- Excellent communication skills, both verbal and written with the ability to motivate and inspire cross functional teams.
- Strong track record and positive reputation to influence others and move toward a common vision or goal, within and/or beyond their business area.
Nice-To-Have Skills:
- Change management professional designation an asset.
- Experience in/or knowledge of business would be an asset.
Education: Bachelor's degree is nice, but care more about the experience
Summary
If you are interested in this role, please apply in our website www.randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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