Office Administrator

y a critical role in delivering exceptional client satisfaction, maintaining smooth administrative workflows, managing daily financial records, and helping elevate the company’s brand presence. This full-time permanent role is ideal for a proactive team player who enjoys wearing multiple hats—balancing high-touch customer service with detail-oriented financial management.

In this dynamic role, your time will initially emphasize customer-facing administration, phone-based sales support, event coordination, and client communication, while gradually transitioning into lighter bookkeeping and financial management responsibilities. Aligned with ONET 43-3031.00 (Bookkeeping, Accounting, and Auditing Clerks) and ONET 43-6014.00 (Secretaries and Administrative Assistants), you will handle everything from inbound client inquiries and Shopify order management to managing vendor accounts, issuing invoices, and maintaining financial ledgers in QuickBooks. Your warmth and clear communication over the phone will reassure event clients, answer menu inquiries, and promote seamless service delivery across the Greater Toronto Area and Peel/Halton regions.


Randstad Professional: Find the right job, love what you do, and develop your career. With access to a wide range of roles with top employers, a global community of professional peers, and specialized training and support, we’ll be your guiding partner and help you build a rewarding career.

Advantages
- Competitive annual salary ranging between $45,000 and $55,000 per year, commensurate with experience.
- Full-time, stable permanent employment opportunity with an industry-leading company.
- Long-term career progression and direct mentoring
- Dynamic work environment combining administrative management, customer engagement, and finance functions.


Responsibilities
- Serve as the primary point of contact for client inquiries via phone, email, and digital channels, providing exceptional customer service and phone sales support.
- Manage inbound event inquiries, share menus and pricing, and guide clients through ordering processes using Shopify and internal databases.
- Record daily financial transactions, manage accounts payable/receivable, issue invoices, and monitor outstanding balances using QuickBooks Desktop and QuickBooks Online.
- Perform monthly bank and credit card reconciliations, process payroll, and prepare fundamental financial reports for executive management.
- Coordinate event delivery schedules and communicate timelines to kitchen staff, event leads, chefs, and waitstaff.
- Maintain office supplies, admin inventory, and non-food catering goods (linens, dinnerware, utensils) while organizing digital and physical filing systems.
- Create, post, and monitor photo-based marketing content across social media platforms
- Assist with operational errands as required, including vendor pick-ups and basic administrative deliveries.

Qualifications
- 3 or more years of proven experience as an Office Administrator / Bookkeeper / Administrative Assistant or similar combined office/finance role.
- Minimum 2 to 3 years of experience in the catering, food service, or hospitality industry strongly preferred.
- Demonstrated hands-on bookkeeping experience including A/P, A/R, payroll, and account reconciliations is a bonus
- Valid driver's license and access to a reliable vehicle for occasional local administrative errands.
- Strong proficiency in QuickBooks (Desktop and Online) and Microsoft Office Suite (especially Excel and Word).
- Superior verbal and written communication skills with strong phone etiquette and sales handling techniques.
- Exceptional organization, numerical aptitude, and multi-tasking abilities in a fast-paced environment.
- Familiarity with e-commerce and order management tools such as Shopify.
- Knowledge of digital marketing, social media content creation, and basic design platforms like Canva.
- Problem-solving mindset with basic technical troubleshooting capabilities.

Summary
At Randstad Professional, our recruitment experts are dedicated to connecting top-tier talent with market-leading employers. If you are a skilled Office Administrator ready to advance your career, apply today on our website or connect directly with our expert recruiters!

If this particular opportunity is not quite what you are looking for, reach out to our recruitment team today to explore other career-building opportunities tailored to your unique goals.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.