A key role in a dynamic team in Ville Saint-Laurent awaits you. Don't miss this chance!
Permanent Office coordinator role in Ville Saint-Laurent for leader distributor in the digital printing, scanning solutions , network printing and copiers .
**Salary:** $55,000 - $58,000 per year
Monday to Friday, 9:00 AM to 5:00 PM (37.5 hours per week)
...
3 weeks vacation, 3 sick days
The Office Coordinator, also known as the Service Assistant, plays a key role in ensuring smooth and efficient internal processes. This autonomous, quick-thinking, and curious individual will be responsible for supporting the service team and administration, maintaining accurate communication and documentation across departments, and demonstrating a solution-oriented approach.
**Key Responsibilities:**
In charge of incoming phone calls.
* Notify the Controller once all readings are collected and invoices are ready to be issued.
* Ensure all service contracts are entered correctly in the system for accurate invoicing.
* **Toner & Parts Order Management:**
* Place, manage, and track toner orders from initiation to shipping.
* Monitor toner and parts requests received via PrintFleet alerts, customer emails, and phone calls.
* Coordinate with the Service Coordinator to maintain toner and parts inventory, utilizing a Kanban system for restocking.
* **Call Handling & Service Logging:**
* Answer all incoming calls and route them to the appropriate team member.
* Log all service requests received by phone or email into the Servex system promptly and accurately.
* **Email Monitoring & Routing:**
* Monitor the general service inbox and forward messages to the correct team members to ensure timely response and follow-up.
**Qualifications & Skills:**
* Excellent communication and customer service skills.
* Strong organizational skills with attention to detail.
* Ability to work independently and prioritize tasks in a fast-paced environment.
* Comfortable with phone handling and multitasking.
* Intermediate Excel skills and adeptness with various software.
* Familiarity with PrintFleet, Servex, and basic office software is an asset.
* Acomba knowledge is a plus.
* Bilingual (French/English).
Do you have the experience for this position? Do not hesitate to apply and send us your CV:
maria.gaglione@randstad.ca
elise.belzile@randstad.ca
514.332.1055
Advantages
*Salary:** $55,000 - $58,000 per year
Monday to Friday, 9:00 AM to 5:00 PM (37.5 hours per week)
3 weeks vacation, 3 sick days
Responsibilities
In charge of incoming phone calls.
* Notify the Controller once all readings are collected and invoices are ready to be issued.
* Ensure all service contracts are entered correctly in the system for accurate invoicing.
* **Toner & Parts Order Management:**
* Place, manage, and track toner orders from initiation to shipping.
* Monitor toner and parts requests received via PrintFleet alerts, customer emails, and phone calls.
* Coordinate with the Service Coordinator to maintain toner and parts inventory, utilizing a Kanban system for restocking.
* **Call Handling & Service Logging:**
* Answer all incoming calls and route them to the appropriate team member.
* Log all service requests received by phone or email into the Servex system promptly and accurately.
* **Email Monitoring & Routing:**
* Monitor the general service inbox and forward messages to the correct team members to ensure timely response and follow-up.
Qualifications
* Excellent communication and customer service skills.
* Strong organizational skills with attention to detail.
* Ability to work independently and prioritize tasks in a fast-paced environment.
* Comfortable with phone handling and multitasking.
* Intermediate Excel skills and adeptness with various software.
* Familiarity with PrintFleet, Servex, and basic office software is an asset.
* Acomba knowledge is a plus.
* Bilingual (French/English).
Summary
Permanent Office coordinator role in Ville Saint-Laurent for leader distributor in the digital printing, scanning solutions , network printing and copiers .
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
A key role in a dynamic team in Ville Saint-Laurent awaits you. Don't miss this chance!
Permanent Office coordinator role in Ville Saint-Laurent for leader distributor in the digital printing, scanning solutions , network printing and copiers .
**Salary:** $55,000 - $58,000 per year
Monday to Friday, 9:00 AM to 5:00 PM (37.5 hours per week)
3 weeks vacation, 3 sick days
The Office Coordinator, also known as the Service Assistant, plays a key role in ensuring smooth and efficient internal processes. This autonomous, quick-thinking, and curious individual will be responsible for supporting the service team and administration, maintaining accurate communication and documentation across departments, and demonstrating a solution-oriented approach.
**Key Responsibilities:**
In charge of incoming phone calls.
* Notify the Controller once all readings are collected and invoices are ready to be issued.
* Ensure all service contracts are entered correctly in the system for accurate invoicing.
* **Toner & Parts Order Management:**
* Place, manage, and track toner orders from initiation to shipping.
...
* Monitor toner and parts requests received via PrintFleet alerts, customer emails, and phone calls.
* Coordinate with the Service Coordinator to maintain toner and parts inventory, utilizing a Kanban system for restocking.
* **Call Handling & Service Logging:**
* Answer all incoming calls and route them to the appropriate team member.
* Log all service requests received by phone or email into the Servex system promptly and accurately.
* **Email Monitoring & Routing:**
* Monitor the general service inbox and forward messages to the correct team members to ensure timely response and follow-up.
**Qualifications & Skills:**
* Excellent communication and customer service skills.
* Strong organizational skills with attention to detail.
* Ability to work independently and prioritize tasks in a fast-paced environment.
* Comfortable with phone handling and multitasking.
* Intermediate Excel skills and adeptness with various software.
* Familiarity with PrintFleet, Servex, and basic office software is an asset.
* Acomba knowledge is a plus.
* Bilingual (French/English).
Do you have the experience for this position? Do not hesitate to apply and send us your CV:
maria.gaglione@randstad.ca
elise.belzile@randstad.ca
514.332.1055
Advantages
*Salary:** $55,000 - $58,000 per year
Monday to Friday, 9:00 AM to 5:00 PM (37.5 hours per week)
3 weeks vacation, 3 sick days
Responsibilities
In charge of incoming phone calls.
* Notify the Controller once all readings are collected and invoices are ready to be issued.
* Ensure all service contracts are entered correctly in the system for accurate invoicing.
* **Toner & Parts Order Management:**
* Place, manage, and track toner orders from initiation to shipping.
* Monitor toner and parts requests received via PrintFleet alerts, customer emails, and phone calls.
* Coordinate with the Service Coordinator to maintain toner and parts inventory, utilizing a Kanban system for restocking.
* **Call Handling & Service Logging:**
* Answer all incoming calls and route them to the appropriate team member.
* Log all service requests received by phone or email into the Servex system promptly and accurately.
* **Email Monitoring & Routing:**
* Monitor the general service inbox and forward messages to the correct team members to ensure timely response and follow-up.
Qualifications
* Excellent communication and customer service skills.
* Strong organizational skills with attention to detail.
* Ability to work independently and prioritize tasks in a fast-paced environment.
* Comfortable with phone handling and multitasking.
* Intermediate Excel skills and adeptness with various software.
* Familiarity with PrintFleet, Servex, and basic office software is an asset.
* Acomba knowledge is a plus.
* Bilingual (French/English).
Summary
Permanent Office coordinator role in Ville Saint-Laurent for leader distributor in the digital printing, scanning solutions , network printing and copiers .
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
