MUST SUBMIT RESUMES IN FRENCH ONLY ***
Part of a service organization, reporting to the Senior Service Delivery Manager, the main responsibilities of this position is to manage various day-to-day operations related to the integration and operation of Motorola’s radio communication system for our customer CSPQ.
...
This position is based in Québec city and requires some travel in the province of Québec and occasionally elsewhere in Canada and the United States for training. This position includes on call situations support during evening/nights and week-end.
Requirements:
- Work with operations team, customer and management team
- Experience in radiocom or telecom;
- Project management and client service delivery;
- Track costs, budget plans , forecasts and timelines;
- Collaborate to build progress reports and put in place monitoring mechanisms;
- Experience in people management/supervision and reputation for building high-performing teams;
- Ensure continuous improvement of service levels;
- Ensure decisions are made in a timely manner;
- Mastery of the French and English language both orally and in writing;
Location : Quebec province - Preferable at Quebec City
Education
- Bachelor’s degree in a field related to technology and and relevant experience.
A college diploma in a field related to technology with experience is also acceptable
Assets:
- Ability to coordinate and synthesize information from different stakeholders;
- Hold a Project Management Professional (PMP) certification, or other similar certifications;
- Rigor and consistency in his interventions;
- Excellent planning and organizational skills;
- Strong sense of organization, versatility, resourcefulness and autonomy;
- Results-oriented with strong analytical skills and a proven creative approach;
- Have completed the ITIL v3 foundation training and passed the exam (or commit to doing so within three months of starting the job);
Sourced Intake Call Notes
Job Overview & Requirements:
Assignment Duration:
Long-term: 6-12 months
Work Schedule: Mon-Fri 8am to 5 pm (must be flexible)
Work Location:
Hybrid (If Hybrid, provide hybrid schedule)
Engagement Type: Temporary to Hire
NTE $60 pay rate
FTE Salary Range: NA
Degree Requirement: See JD
Main Responsibilities: What are the main responsibilities that your new hire will have? See JD
Key Contributions: What are the top three contributions this new hire will make to the company within their first 90 or 120 days? See JD
Must-Have Qualifications: What qualifications are must-haves for candidates? (e.g., X technical skills, experience with Y projects, Z certification or license) See JD
Software Proficiency: What software should your new hire be proficient in? See JD
Required Experience Level: Mid-level, Senior-level
Work Environment & Requirements:
Work Environment: Provide the type of work environment.Office setting (home and occasional on site)
Safety-Sensitive Functions: Does this position require the resource to perform "safety-sensitive" functions? (e.g., operating machinery, working with hazardous materials, driving, live wires, etc.) If yes, then the full drug panel drug test is requested.
Lifting Requirements: Will there be any lifting? If so, how many pounds? NONE
Safety Equipment: Provide any safety equipment needed. NONE
Team Structure & Reporting:
Department Function: What's your department's function within the company?
Relationship to Other Lines of Business: What relationship does this role have to other lines of business within the organization?
Team Structure: What's the structure of your current team, and who will your new hire report to?
Direct Reports: Will your new hire have any direct reports?
Hiring Process & Logistics:
Time Off: Do you have any time off planned during the hiring process? If so, do you have anyone designated to conduct interviews on your behalf?
May 26th CAD holiday. 30th PTO.
Interview Process:
Virtual:
How many interviews will there be? 1st IV virtual. 2nd IV on site
What types of interviews will there be?(e.g. technical, behavior, assessment)
Will candidates need to have their camera on?
Interview Panel: Who will be conducting the interviews?
Duration: 1 hour
Travel and Vehicle Usage:
Will this resource travel? Yes
Does travel involve driving more than 30%? 10%
Will this resource drive a Motorola vehicle? No
Will this resource drive a Motorola-hosted vehicle (like a rental car or van under Motorola's name)? No
Will this resource use their own vehicle to travel to multiple locations? Yes, mileage reimbursement
Additional Requirements:
Security Checks: Are there any additional security checks required? Yes
US Citizenship: Does the position support a customer that requires the resource to be a US citizen? N/A
Training: How long will the training be for this resource before they are expected to work independently? OJT
Optional Information:
Nice-to-Have Skills: What would be some nice-to-have skills for candidates and why? See JD
Industry Experience: Is it
Advantages
- Contract to hire
- Remote
- $60/hr payrate
Travel and Vehicle Usage:
Will this resource travel? Yes
Does travel involve driving more than 30%? 10%
Will this resource drive a Motorola vehicle? No
Will this resource drive a Motorola-hosted vehicle (like a rental car or van under Motorola's name)? No
Will this resource use their own vehicle to travel to multiple locations? Yes, mileage reimbursement
Responsibilities
Main Responsibilities: What are the main responsibilities that your new hire will have? See JD
Key Contributions: What are the top three contributions this new hire will make to the company within their first 90 or 120 days? See JD
Must-Have Qualifications: What qualifications are must-haves for candidates? (e.g., X technical skills, experience with Y projects, Z certification or license) See JD
Software Proficiency: What software should your new hire be proficient in? See JD
Required Experience Level: Mid-level, Senior-level
Qualifications
Additional Requirements:
Security Checks: Are there any additional security checks required? Yes
US Citizenship: Does the position support a customer that requires the resource to be a US citizen? N/A
Training: How long will the training be for this resource before they are expected to work independently? OJT
Summary
Part of a service organization, reporting to the Senior Service Delivery Manager, the main responsibilities of this position is to manage various day-to-day operations related to the integration and operation of Motorola’s radio communication system for our customer CSPQ.
This position is based in Québec city and requires some travel in the province of Québec and occasionally elsewhere in Canada and the United States for training. This position includes on call situations support during evening/nights and week-end.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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MUST SUBMIT RESUMES IN FRENCH ONLY ***
Part of a service organization, reporting to the Senior Service Delivery Manager, the main responsibilities of this position is to manage various day-to-day operations related to the integration and operation of Motorola’s radio communication system for our customer CSPQ.
This position is based in Québec city and requires some travel in the province of Québec and occasionally elsewhere in Canada and the United States for training. This position includes on call situations support during evening/nights and week-end.
Requirements:
- Work with operations team, customer and management team
- Experience in radiocom or telecom;
- Project management and client service delivery;
- Track costs, budget plans , forecasts and timelines;
- Collaborate to build progress reports and put in place monitoring mechanisms;
- Experience in people management/supervision and reputation for building high-performing teams;
- Ensure continuous improvement of service levels;
- Ensure decisions are made in a timely manner;
- Mastery of the French and English language both orally and in writing;
...
Location : Quebec province - Preferable at Quebec City
Education
- Bachelor’s degree in a field related to technology and and relevant experience.
A college diploma in a field related to technology with experience is also acceptable
Assets:
- Ability to coordinate and synthesize information from different stakeholders;
- Hold a Project Management Professional (PMP) certification, or other similar certifications;
- Rigor and consistency in his interventions;
- Excellent planning and organizational skills;
- Strong sense of organization, versatility, resourcefulness and autonomy;
- Results-oriented with strong analytical skills and a proven creative approach;
- Have completed the ITIL v3 foundation training and passed the exam (or commit to doing so within three months of starting the job);
Sourced Intake Call Notes
Job Overview & Requirements:
Assignment Duration:
Long-term: 6-12 months
Work Schedule: Mon-Fri 8am to 5 pm (must be flexible)
Work Location:
Hybrid (If Hybrid, provide hybrid schedule)
Engagement Type: Temporary to Hire
NTE $60 pay rate
FTE Salary Range: NA
Degree Requirement: See JD
Main Responsibilities: What are the main responsibilities that your new hire will have? See JD
Key Contributions: What are the top three contributions this new hire will make to the company within their first 90 or 120 days? See JD
Must-Have Qualifications: What qualifications are must-haves for candidates? (e.g., X technical skills, experience with Y projects, Z certification or license) See JD
Software Proficiency: What software should your new hire be proficient in? See JD
Required Experience Level: Mid-level, Senior-level
Work Environment & Requirements:
Work Environment: Provide the type of work environment.Office setting (home and occasional on site)
Safety-Sensitive Functions: Does this position require the resource to perform "safety-sensitive" functions? (e.g., operating machinery, working with hazardous materials, driving, live wires, etc.) If yes, then the full drug panel drug test is requested.
Lifting Requirements: Will there be any lifting? If so, how many pounds? NONE
Safety Equipment: Provide any safety equipment needed. NONE
Team Structure & Reporting:
Department Function: What's your department's function within the company?
Relationship to Other Lines of Business: What relationship does this role have to other lines of business within the organization?
Team Structure: What's the structure of your current team, and who will your new hire report to?
Direct Reports: Will your new hire have any direct reports?
Hiring Process & Logistics:
Time Off: Do you have any time off planned during the hiring process? If so, do you have anyone designated to conduct interviews on your behalf?
May 26th CAD holiday. 30th PTO.
Interview Process:
Virtual:
How many interviews will there be? 1st IV virtual. 2nd IV on site
What types of interviews will there be?(e.g. technical, behavior, assessment)
Will candidates need to have their camera on?
Interview Panel: Who will be conducting the interviews?
Duration: 1 hour
Travel and Vehicle Usage:
Will this resource travel? Yes
Does travel involve driving more than 30%? 10%
Will this resource drive a Motorola vehicle? No
Will this resource drive a Motorola-hosted vehicle (like a rental car or van under Motorola's name)? No
Will this resource use their own vehicle to travel to multiple locations? Yes, mileage reimbursement
Additional Requirements:
Security Checks: Are there any additional security checks required? Yes
US Citizenship: Does the position support a customer that requires the resource to be a US citizen? N/A
Training: How long will the training be for this resource before they are expected to work independently? OJT
Optional Information:
Nice-to-Have Skills: What would be some nice-to-have skills for candidates and why? See JD
Industry Experience: Is it
Advantages
- Contract to hire
- Remote
- $60/hr payrate
Travel and Vehicle Usage:
Will this resource travel? Yes
Does travel involve driving more than 30%? 10%
Will this resource drive a Motorola vehicle? No
Will this resource drive a Motorola-hosted vehicle (like a rental car or van under Motorola's name)? No
Will this resource use their own vehicle to travel to multiple locations? Yes, mileage reimbursement
Responsibilities
Main Responsibilities: What are the main responsibilities that your new hire will have? See JD
Key Contributions: What are the top three contributions this new hire will make to the company within their first 90 or 120 days? See JD
Must-Have Qualifications: What qualifications are must-haves for candidates? (e.g., X technical skills, experience with Y projects, Z certification or license) See JD
Software Proficiency: What software should your new hire be proficient in? See JD
Required Experience Level: Mid-level, Senior-level
Qualifications
Additional Requirements:
Security Checks: Are there any additional security checks required? Yes
US Citizenship: Does the position support a customer that requires the resource to be a US citizen? N/A
Training: How long will the training be for this resource before they are expected to work independently? OJT
Summary
Part of a service organization, reporting to the Senior Service Delivery Manager, the main responsibilities of this position is to manage various day-to-day operations related to the integration and operation of Motorola’s radio communication system for our customer CSPQ.
This position is based in Québec city and requires some travel in the province of Québec and occasionally elsewhere in Canada and the United States for training. This position includes on call situations support during evening/nights and week-end.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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