We are seeking a highly organized and detail-oriented Operations Officer to join our team in Toronto. This 6-month contract position offers the possibility of extension and conversion to a permanent role. The role involves providing operational support, processing transactions, and collaborating with various stakeholders within the Anti-Money Laundering (AML) space. Prior AML knowledge is not required.
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Position: Operations Officer
Shift: 9 am to 5 pm, Monday to Friday. Hybrid - 2 days a week in the office
Location: Toronto, ON (Hybrid)
Advantages
This is a long-term opportunity within a collaborative and supportive team. The role offers potential for growth and career advancement within a reputable organization.
Responsibilities
Responsibilities include onboarding contractors to projects, fulfilling requests from managers (Level 10-11), managing tasks through system access, building relationships with stakeholders, and monitoring requests end-to-end. This involves email communication, follow-ups, providing information and next steps to end-users. The role requires attention to detail, accuracy, and adherence to SLAs. You will also support the timely and accurate completion of business processes, investigate and escalate non-standard activities, and adhere to enterprise frameworks (e.g., Anti-Money Laundering).
Qualifications
The ideal candidate possesses strong organizational and communication skills, a customer experience mindset, and proficiency in MS Office Suite (especially Excel and SharePoint). A minimum of 2-4 years of administrative experience is preferred. Experience with SLAs is essential. Previous banking experience or customer service experience is considered an asset. Post-secondary education is highly preferred but not mandatory. The ability to work independently and as part of a team, handle high volumes of work, and meet deadlines is crucial.
Summary
If you are a highly organized and detail-oriented individual with excellent communication and administrative skills, we encourage you to apply. This is an exciting opportunity to join a dynamic team and contribute to the success of a growing organization.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are seeking a highly organized and detail-oriented Operations Officer to join our team in Toronto. This 6-month contract position offers the possibility of extension and conversion to a permanent role. The role involves providing operational support, processing transactions, and collaborating with various stakeholders within the Anti-Money Laundering (AML) space. Prior AML knowledge is not required.
Position: Operations Officer
Shift: 9 am to 5 pm, Monday to Friday. Hybrid - 2 days a week in the office
Location: Toronto, ON (Hybrid)
Advantages
This is a long-term opportunity within a collaborative and supportive team. The role offers potential for growth and career advancement within a reputable organization.
Responsibilities
Responsibilities include onboarding contractors to projects, fulfilling requests from managers (Level 10-11), managing tasks through system access, building relationships with stakeholders, and monitoring requests end-to-end. This involves email communication, follow-ups, providing information and next steps to end-users. The role requires attention to detail, accuracy, and adherence to SLAs. You will also support the timely and accurate completion of business processes, investigate and escalate non-standard activities, and adhere to enterprise frameworks (e.g., Anti-Money Laundering).
...
Qualifications
The ideal candidate possesses strong organizational and communication skills, a customer experience mindset, and proficiency in MS Office Suite (especially Excel and SharePoint). A minimum of 2-4 years of administrative experience is preferred. Experience with SLAs is essential. Previous banking experience or customer service experience is considered an asset. Post-secondary education is highly preferred but not mandatory. The ability to work independently and as part of a team, handle high volumes of work, and meet deadlines is crucial.
Summary
If you are a highly organized and detail-oriented individual with excellent communication and administrative skills, we encourage you to apply. This is an exciting opportunity to join a dynamic team and contribute to the success of a growing organization.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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