Operations Officer - 55647

Position: Operations Officer II
Shift: 8am – 5pm, Monday-Friday
Location: ON - Hybrid, 3 days onsite
Pay Rate - $21 / hour

Please reach out to - amey.bhise@randstad.ca with your resume's

Advantages
This position offers a great opportunity to build your career at a reputable company. The team has good morale and is supportive and nurturing. A one-month training period is provided, and conversion to a permanent position is possible depending on performance and business needs.

Responsibilities
Responsibilities include, but are not limited to: reviewing cases and escalations related to short-term and long-term disability benefits; updating beneficiary forms (via mail); providing operational support; ensuring business objectives, service level goals, and targets are met; maintaining partner relationships; identifying and escalating areas of risk; participating in process improvements; and adhering to bank policies and procedures. The successful candidate will demonstrate excellent quantitative and analytical skills, strong organizational and time management abilities, and attention to detail.

Qualifications
Minimum qualifications include a High School Diploma and 2 years of relevant experience (benefits or insurance background is an asset). Strong written and verbal communication skills, proficiency in MS Office applications (Word, Excel), and presentation skills are essential. Payroll/accounting (reconciliation) experience is a plus.

Summary
If you are an analytical, resolution-oriented individual with excellent time management skills and a desire to contribute to a thriving team, we encourage you to apply. This is a fantastic opportunity to make a significant impact and advance your career.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.